Social and Behavioral Sciences Commons^™

Building Resilience, Navigating Crises Since 2019: A Phenomenological Study Of Leadership Factors Influencing Retail Business Owners In Lebanon, Mira Fadel

Theses and Dissertations

The Lebanese population and culture are recognized for their resilience when facing adversity withstanding events such as the Lebanese Civil War, and multiple country invasions. The purpose of this study was to explore the lived experiences of retail business owners from different geographical regions and retail types in Lebanon and to identify the leadership factors that kept them resilient while navigating the compounding crises since 2019. The leadership factors included leadership styles, strategies, and agility. The conceptual framework encompassed all leadership factors, the retail industry, cultural context, and resilience. Data for this hermeneutic phenomenology was collected through semi-structured interviews followed …

Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins

Theses and Dissertations

This study aimed to investigate the factors that drive leaders to speak up or remain silent when witnessing workplace aggression and to develop scales to measure leader voice and leader silence. While research on employee voice and silence exists, leader voice and silence need more theoretical development. I used an exploratory sequential mixed-method design to address these gaps. Subjects: Study one included 26 graduate management students and 35 leaders across multiple industries in the United States who witnessed workplace aggression in their unit. Study 2 included 345 people who supervised others at work. Instruments: Seven open-ended questions asking respondents to …

The Trials And Tribulations Of Informal Diversity Workers And How Leadership Can Help: A Qualitative Analysis, Sierra Renee Kane

Theses and Dissertations

A crucial part of including diversity, equity, and inclusion within the workplace involves the efforts of diversity workers (Ahmed, 2017) who introduce equitable and inclusive measures, policies, rituals, and customs into the workplace. Informal diversity workers voluntarily or involuntarily conduct this unpaid labor within their organizations to enact inclusive and equitable measures. This dissertation analyzes informal diversity workers’ experiences and the unique communication challenges they encounter, how they overcome these challenges, and how leadership can aid them in DEI efforts.Informal diversity workers offer unique perspectives as company employees with insight into the organizational culture while conducting informal DEI procedures. This …

District-Level Supervisors: Leaders And Advocates For School Counseling, Thomas M. Mitchell

Theses and Dissertations

All school counselors are expected to serve as leaders and advocates in their school communities. However, many are underprepared for the work after they complete graduate-level training. The present study explored the experiences of district- level school counseling supervisors in facilitating leadership development with professional school counselors. District-level supervisors are ideally placed to support school counselors in their leadership development and advocacy work. Through a semi- structured interview process, eight district-level school counseling supervisors provided information about their leadership development experiences. Data analysis yielded four themes in this descriptive phenomenological study involving social justice, role advocacy, barriers to effective leadership, …

The Impact Of Covid-19 On Community Based-Organizations: A Case Study Of Jewish Organizations, Orit Zigmanlador

Theses and Dissertations

When COVID-19 started to spread in March 2020, no one could anticipate the impact it would have on the world. Social behavior is one key aspect that has changed dramatically as a result of the pandemic. Through restrictions that imposed social distancing, masks, and quarantines, feelings of loneliness, depression, and isolation increased. At the same time, there was also evidence of prosocial behavior, with the emergence of people helping those in need. As the pandemic turns endemic with restrictions lifting, the longstanding impact of the pandemic on people’s behavior is still unclear. One way to explore this phenomenon is through …

African American Coaches In Athletics: A Study Of Enabling And Inhibiting Factors Impacting Leadership Success, Lamar Lawrence

Theses and Dissertations

This qualitative research focused on identifying and addressing the enabling and inhibiting factors that have influenced the careers of African American National Collegiate Athletic Association (NCAA) Division I head basketball coaches. The researcher used a phenomenological approach to discover and understand the lived experiences of African American NCAA Division I men's head basketball coaches that are considered to be successful leaders in their field in order to gain their perspective and personal insight into barriers and potential solutions to those barriers in this particular field. Active and systemic discrimination, along with institutionalized racism and bias, are essential factors in this …

Women Of Color In Higher Education Institutions: Strategies To Attain Administrative Leadership Positions, Oghenemano O. Evero

Theses and Dissertations

Race and gender continue to be contributing factors to the disparity and lack of representation that exists among higher-education leaders. This study examines the lived experience of women of color to identify the strategies they utilized to attain administrative leadership roles at a Higher Education Institution (HEI). Participants included women of color leaders with at least 5 years of experience in higher education and in a leadership role. Participants also had advanced degrees. Using a narrative inquiry design, the study involved semi structured interviews to gather data from the sample population. The seven (7) women of color HEIs administrative leaders …

Emotional Intelligence And Teachers’ Performance In The Classroom In Cairo, Egypt, Wessam Refat

Theses and Dissertations

Effective teachers continue to be in demand in the workforce. Schools and universities need professional teachers who show passion for their jobs and high work performance. This research will investigate the association among teachers’ age, gender, tenure, emotional intelligence (EI) scores, perception of emotional intelligence application in classroom, and perception of any potential impact on their prior year’s self-reported annual teaching evaluations in Madinaty National School in Egypt. For this study, the researcher will utilize mixed methods for data collection based on concurrent design (Creswell, 2014; Kummar, 2014). For additional data collection of teachers’ perspectives on emotional intelligence (EI), the …

Exploring The Intersection Of Self-Talk And Decision-Making, Chris M. Lewis

Theses and Dissertations

This qualitative study explored the intersection of self-talk and decision-making. Leaders in today’s world face increasing volume and complexity of decisions. Using a phenomenological approach to understanding the experiences of people managers in the United States, this research conducted interviews to understand the role self-talk plays in a people manager’s decision-making processes and to what extent self-talk influences people managers to avoid making a decision. Findings suggest that self-talk is a foundational component of decision-making. A manager’s awareness of how to best leverage and manage self-talk may increase an organization’s capacity for strong decision-making.

Slava Ukraini: A Psychobiographical Case Study Of Volodymyr Zelenskyy’S Public Diplomacy Discourse, Amber Brittain-Hale

Theses and Dissertations

Volodymyr Zelenskyy's public diplomacy during the Russo-Ukrainian conflict was examined in this dissertation. Zelenskyy’s discourse emphasized his action-oriented traits, Ukrainian identity, and nationalism. The study employed LTA, and LIWC-22, for natural language processing analyses of Zelenskyy's public speeches and diplomatic discourse. Zelenskyy demonstrated agency, adaptability, collaboration, and positive language patterns, suggesting confidence and optimism, according to the data. In addition, the research emphasizes how domestic and international factors influence state behavior, as well as how political demands, cultural, historical, and political factors influence Zelenskyy's decision-making.

This dissertation sheds light on a global leader's psychobiographical characteristics, beliefs, and motivations during a …

Against All Odds: The Successful Leadership Journey Of A Saudi Woman In A Male-Dominated Stem Corporation, Maha Aldaajani

Theses and Dissertations

Huda Al-Ghoson became the first Saudi woman in an executive leadership position at Saudi Aramco, defying gender discrimination in a male-dominated corporate. This dissertation examined Al-Ghoson's groundbreaking journey and its implications for Saudi women, addressing the scarcity of information on successful Saudi female leaders' strategies and experiences. The literature review explored gender-related theories, Transformational leadership theory, and Full-Range leadership theory. A qualitative exploratory single-case study design was employed, with Huda Al-Ghoson as the focal point. The research questions were: (a) as a Saudi woman in a top leadership role, how does Al-Ghoson perceive her ascension to leadership in a male-dominated …

Exploring Leaders' Sensemaking Of Emergent Global Norms For Open Science: A Mixed Methods Discourse Analysis Of Unesco’S Multistakeholder Initiative, Lisa Cuevas Shaw

Theses and Dissertations

In November 2021, all 193 United Nations Member States adopted the United Nations Educational, Scientific, and Cultural Organization’s (UNESCO) Recommendation on Open Science (UNESCO, 2021a), which signaled a shared commitment to globally recognized standards for open science. However, as with other normative instruments established by intergovernmental organizations (IGOs) such as UNESCO, the ways in which local, national, and regional leaders will implement the recommendation can and will vary (Finnemore, 1993). Top-down and bottom-up coordination across international stakeholders in the research system is critical for the framework to be effective in driving global policy implementation and enabling sustained research culture change. …

Leadership Development Of Physician-Trainees, Julie Robinson

Theses and Dissertations

Physicians frequently occupy leadership roles, yet training in leadership development in the medical education continuum is scarce (Angood, 2015; Dhaliwali & Sehgal, 2014; Rotenstein et al., 2018; Varkey et al., 2009). Effective leadership training can guide physician-trainees on a journey toward self- and others- awareness and management utilizing emotional intelligence (Goleman, 2006), integrity, authenticity (Erhard et al., 2010; George, 2003; Snook et al., 2012), communication, teamwork (Hackman, 2012; Larson & LaFasto, 1989), change management (Kotter, 1995; 2012), and systems thinking (Senge, 2006). The call to enhance leadership development of physicians across their education continuum is unmistakable (Blumenthal et al., 2012, …

Diversity, Equity, And Inclusion Post George Floyd And Covid-19: Reflections From Global Business Leaders On A Changing Paradigm, Charles Edward Bray Jr.

Theses and Dissertations

This global study of diversity, equity, and inclusion (DEI), encompassing the lenses of sixteen corporate executives with multi-country influence, examines efforts to address marginalization in the workplace based on identity characteristics such as race, gender, religion, ethnicity, sexual orientation, or ability. Othering is a global phenomenon. Corporations were awakened to the magnitude of othering, shocked into reality by the murder of George Floyd and other acts of political and social violence, including femicide, globally. The COVID-19 global pandemic further exposed the impact of marginalization seen through wide health disparities across communities. The Russian invasion of Ukraine further augmented the corporate …

Trends And Challenges In Developing Emerging Leaders For Ambiguous Working Environments: A Qualitative Research Study, Alanna Brahms

Theses and Dissertations

This qualitative research study examined trends and challenges faced by leadership development practitioners in developing emerging leaders for ambiguous working environments, particularly considering the impact of the COVID-19 pandemic. Twenty-five participants were interviewed using 16 questions related to competencies, changes in the leadership landscape, and best practices and challenges in developing emerging leaders for present-day working environments. The study found that leaders in hybrid and ambiguous working environments face increased demands, necessitating flexibility, and agility. The results emphasized the importance of a growth mindset and a desire to lead as foundational traits for emerging leaders. Strong communication and interpersonal skills …

Social Capital And Leadership Competencies Of Recent Kenyan Immigrant Leaders In The United States And Canada: Relational, Structural, And Cognitive Perception, Dorcas Cheruto Mworsho

Theses and Dissertations

Academic research on immigrant social capital indicates that the social capital gained from a country of origin is not easily transferable to a host country (Hopkins, 2020; Hou et al., 2018; Tegegne, 2015). The debate has gained recognition in the recent past as more developed countries continue to receive an increasing number of immigrants. Kenya is among the countries that continue to experience a global surge of professionals immigrating who have settled in North America. Research reveals that some known social connections within host countries are exploitative and detrimental to Kenyan immigrants who try to access meaningful leadership positions that …

The Quest For Institutionalization Of Indigenous Conflict Resolution Mechanisms In The Ethiopian Criminal Justice System To Spur Social Change In The Country, Daniel Wolde Sugamo

Theses and Dissertations

The purpose of this qualitative case study with the exploratory design was to explore the barriers, as perceived by Ethiopia’s national elders and women ambassadors of peace, that may impede the incorporation of Indigenous conflict resolution mechanisms (ICRMs) within the federal criminal justice system of the country to spur social change and to provide a clear policy orientation for this incorporation to take place. The servant leadership model and an ubuntu-based leadership approach provided the theoretical framework. A sample group of 20 elders who represent a number of ethnic groups at the national level participated in one-on-one interviews, and 15 …

She Leads Business Education: A Phenomenological Study On The Career Development Of Female Deans Leading Aacsb-Accredited Business Schools In America, Rachel Staples Guettler

Theses and Dissertations

As women advance into leadership roles in America, there is a demand for career development research to deepen understanding of strategies for overcoming obstacles and maximizing opportunities. This study investigated 13.4% of the population of female Deans of AACSB-accredited business schools in America through qualitative inquiry. During this study, 157 of 540 American business schools with AACSB accreditation were led by female Deans. A female perspective was interpreted through the framework of Career Development Theory revealing the internal and external forces impacting career development chronology, experiences, contexts, behavioral patterns, beliefs, and leadership of women who have become Deans. Gender-related and …

The Effect Administrators Have On Employee Morale Within The University Of Arkansas Cooperative Extension Service, Sherry L. Beaty-Sullivan

Theses and Dissertations

The purpose of this study was to describe the relationship between Arkansas County Extension County staff morale and their perceived relationship county staff had with their County Staff Chair. The University of Arkansas Cooperative Extension Service (UAEX) can utilize the results from this research to identify individuals who have the capacity to build high-quality relationships with staff members, thereby promoting higher levels of morale within the organization. Administrators can use this study to identify current or future leaders within the organization by identifying those who can promote high-quality relationships with county-level staff. Results from this study may also be used …

Seeking Justice And Effecting Organizational Change: Kategoria As A Form Of Rhetorical Leadership, Marnie Lawler Mcdonough

Theses and Dissertations

Organizational scandals at both the institutional and leadership levels abound in society, and, with growing platforms and forums to level allegations, public accusations by myriad individuals have increased. As an understudied genre, kategoria, or speeches of accusation, should be considered for their ability to influence change. In this study, I argue that kategoria can be employed as a form of rhetorical leadership and utilized as a tool to disrupt value hierarchies and, thus, effect organizational change. This investigation assumes a genre analysis to move beyond establishing accusation simply as a classification of forensic rhetoric but to illustrate that the generic …

The X-Factor Of C-Suite Executives, Sheila T. Tan

Theses and Dissertations

Organizations rely on C-level executives to make strategic decisions that will impact stakeholders and business performance. These executives are judged based on employee satisfaction, market share, and bottom lines. Some of them perform well at one point but eventually make disastrous decisions. There is still a gap in knowledge on what elements make them decide how they do and what can be done before they are installed to the highest post. This paper investigated common mindsets and belief structures, which will be referred to in this paper as the X-factor, of C-level executives based on the Matrix model as a …

Impact Of Internal Corporate Social Responsibility Factors On The Employee’S Innovation Climate In The Medical Diagnostics Industry, Sofia M. Beglari

Theses and Dissertations

This study examined the relationship between employee-driven corporate social responsibility (CSR) factors and employee innovation in U.S. medical diagnostic companies during the respiratory syndrome coronavirus (COVID) pandemic. This study examined what employee-driven CSR factors affect such motivation of employees toward innovation. The research population was employees who have worked in operation, quality control, research, technical, and management departments of medical diagnostics companies in the United States of America. The investigator used a survey questionnaire for this correlation design study. Employees’ responses were analyzed based on education level, gender, and job function using descriptive analysis, t-test, and ANOVA-test. The theoretical framework …

A Qualitative Analysis Of The Organizational Culture On An Inner-City Revitalization Of One Government Entity In California, Erin Franco

Theses and Dissertations

Inner-city revitalization is one primary goal of municipal leaders, yet it remains controversial in that it requires the entire municipality to become an organized system operating as an organization. All parties involved in the process of inner-city revitalization must be engaged and willing to undergo the proposed changes. These changes include creating multiple streams of revenue for the city, creating jobs for community members, and encouraging community engagement to develop healthy and happy communities. As leaders engage in this pursuit, they must have a thorough understanding of leadership's critical task to develop an organizational culture that aligns with the mission …

Caring For The Soul Of A Pluralistic Army: An Exploration Of Servant Leader Behaviors In Active Duty Chaplains, W. Joshua Grimes

Theses and Dissertations

The U.S. Army Chaplaincy is charged with the unique and sacred mission to “Care for the Soul of the Army” ─an Army with an increasingly pluralistic culture with respect to religious and spiritual beliefs. The purpose of this study was to explore the presence and degree of servant leadership behaviors in active duty chaplains, as an initial step in discerning the potential of servant leadership as a conceptual framework to help the chaplaincy provide effective pastoral care within a diverse organization. The study used an embedded mixed-methods design to capture quantitative data regarding servant leadership behaviors in 250 individual chaplains …

Impact Of Leadership Skills On Entrepreneurs’ Business Success In Saudi Arabia, Omar Alaqeel

Theses and Dissertations

Most entrepreneurial businesses fail within the first 5 years of establishment. One of the major causes is the lack of leadership skills by the entrepreneurs. The aim of this quantitative study was to define the leadership skills that were required by entrepreneurs in Saudi Arabia in creating and sustaining entrepreneurial business successfully beyond 5 years and to identify the environmental factors affecting entrepreneurship ecosystem in Saudi Arabia. The population of interest in this study was entrepreneurs from Tasamy in Saudi Arabia. Tasamy is a non-profit organization that focuses on supporting entrepreneurship in Saudi Arabia. To answer the research questions for …

Relational Leadership Strategies In U.S. Banking, Irakli Bandzeladze

Theses and Dissertations

This qualitative study aimed to gain an understanding of relational leadership strategies currently employed among banking leaders developing quality workplace relationships. A quality workplace environment is where individual differences are nurtured, information is not suppressed or spun but instead openly shared, and where employees feel the company adds value to them, rather than only expecting it from them (Goffee & Jones; 2013; Katz & Miller, 2014; Tan, 2019).

This study employed Uhl-Bien’s (2006) relational leadership model to explore the research question: What are relational leadership strategies commonly practiced by banking leaders to foster quality workplace environments? The study employed a …

A Diagnosis Of Well-Being: A Phenomenological Study Exploring Women Resident Physicians’ Perceptions Of Their Personal Experiences With Occupational Burnout And Attending Physicians’ Leadership Styles, Tabia Graham Richardson

Theses and Dissertations

This qualitative, hermeneutic phenomenological research study explored the shared lived experience of occupational burnout and wellness in female Resident Physicians. The phenomenon was explored to identify if the Residents believed their Attending Physicians’ leadership styles ameliorated or exacerbated their feelings of occupational burnout. The theoretical frameworks of Herzberg’s Two-Factor Theory (Gardner, 1977) and Positive Psychology (Seligman, 2019) were used to examine the Residents’ ability to navigate their workplaces. Virtual, semi-structured interviews were conducted to gain a perspective of the female physicians’ residency experience and to learn how each felt their Attendings’ leadership styles impacted them. The hermeneutic phenomenological approach identified …

Thriving In A Vuca World: A Case Study Exploring Geopolitically- Focused Intelligence Teams In The Private Sector Through A Systems Theory Lens, Angela Lewis

Theses and Dissertations

For several decades, business executives have been faced with increasing complexity in the global environment, including disruptions, rapid changes, and heightened global pressures. In an effort to maintain a strategic advantage, business leaders are increasingly leveraging geopolitically-focused strategic intelligence teams to accurately and concisely synthesize large quantities of data to support high-level business decision making. However, limited research has been conducted on the organizational development of these teams, the context in which they exist, and how they can most effectively support differing and evolving decision-maker needs. As these teams have the potential to have an outsized impact on global business …

Developing Psychological Safety In Technical Teams, Susan Ellen Clayton Nakashima

Theses and Dissertations

Being promoted from an individual contributor to a supervisor brings new challenges and opportunities. One challenge new supervisors face is creating and fostering a psychologically safe environment to encourage teams’ interpersonal risk taking. This research introduces the antecedent of first level technical leaders perceived transformational leadership training on team members psychological safety. A study of 92 technical teams (400 participants across nine companies, three industries, and four US regions) measured the impact of four hypotheses related to psychological safety. A positive relationship between leaders training and team psychological safety was discovered. The highly correlated variables, training and emotional intelligence, led …

Hustlenomics: Success Through The Hustleconomy, Folashade Onadeko

Theses and Dissertations

The purpose of this study is to develop a guide to success for hustlers engaged in hustlenomics. This guide is based on the trials and impediments as well as the tactics and best practices effective hustlers deem as essential in leading them towards success within the hustleconomy. To accomplish this goal, a review of literature along with a qualitative phenomenological study was conducted.

The qualitative phenomenology research focused on the population of influencer hustlers as the investigation's subject. Interviews was used as the approach to collect data. Hence, 12 influencer hustlers that met the criteria of inclusion were interviewed utilizing …