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Social and Behavioral Sciences Commons

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Library Philosophy and Practice (e-journal)

Librarians

Business Administration, Management, and Operations

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Full-Text Articles in Social and Behavioral Sciences

Effect Of Strategic Management On Users’ Satisfaction, Library Competitiveness, Learning/Innovation Process And Internal Process Effectiveness In Academics Libraries., David O. Okhakhu Mr. Mar 2018

Effect Of Strategic Management On Users’ Satisfaction, Library Competitiveness, Learning/Innovation Process And Internal Process Effectiveness In Academics Libraries., David O. Okhakhu Mr.

Library Philosophy and Practice (e-journal)

This study looked into the Effect of Strategic Management on Customer Satisfaction, libraries competition, learning/innovation process and internal process effectiveness in Manufacturing Enterprises.

Methodology: The librarians in southwest Nigeria formed the population of study, from which a sample of 162 librarians, or 25% the population was strategically randomly selected for the study by a combined purposive and systematic random sampling techniques. The survey research design was used and data were collected through the use of questionnaires and structured interviews were necessary. The data collected were analysed using Analysis of Variances (ANOVA), correlation and descriptive analysis in pursuance of the stated …