Social and Behavioral Sciences Commons^™

Jwl Living Library Event: Borrow A Human Book And Read, Margaret Adeogun

Faculty Publications

No abstract provided.

Genealogy Behind Bars: An Update, Kathrine C. Aydelott

Faculty Publications

This brief essay is an update to “Genealogy Behind Bars: Professional Development Through Prisoner Requests: A Case Study,” in Genealogy and the Librarian: Perspectives on Research, Instruction, Outreach and Management, Carol Smallwood and Vera Gubnitskaia, eds. Jefferson, NC: McFarland, 2018, which see for context.

University Of New Hampshire: Renaissance In Action, Kathrine C. Aydelott

Faculty Publications

This chapter, from Association of College and Research Library's (ACRL) Hidden Architectures of Information Literacy Programs, details the multi-year shift of service delivery and structure of the University of New Hampshire's Research & Learning Services department. The chapter further outlines plans to re-imagine the embedded liaison program and details the nascent rebirth of a unified library instruction program.

The Western Name Authority File: Improving Access For Digital Collections And Archives, Jeremy Myntti, Anna Neatrour

Faculty Publications

Value of name authority control:

• Easier searching for known names
• Make searching more predictable
• Consistency of records
• Organize and collocate information
• Efficiency for metadata creators
• Easier to maintain data over time
• Less errors in data
• Differentiate similar names
• Provide context for names

The Information Literacy Imperative In Higher Education, Todd J. Wiebe

Faculty Publications

This article contends that information literacy should be considered a standard component in a 21st century liberal education. It explores the role of libraries and librarians within this context while contrasting the "Google it" mentality with deep researching and critical thinking about information and the information-seeking process, both in libraries and in the free online environment.

The Impact Of Faculty Status And Gender On Employee Well-Being In Academic Libraries, Quinn Galbraith, Leanna Fry, Melissa Garrison

Faculty Publications

This study measures job satisfaction, personal fulfillment, work/life balance, and stress levels of male and female librarians. Researchers surveyed 719 librarians at ARL institutions that either offer faculty status and tenure or offer neither. Females at libraries offering faculty status indicated poor work/life balance and high levels of stress compared to male colleagues and female librarians without faculty status; however, their reported job satisfaction was similar. Possible implications of the results are discussed.

Library Tour Evolution: Analog, Digital, Mobile, Michael J. Whitchurch

Faculty Publications

Evolution is a progressive change from something inadequate in a given circumstance or environment to a new or modified state with the ability to perform better in that new environment or situation. Evolution occurs in organizations, organisms and processes. One aspect of evolution is the ‘survival of the fittest’ which is that the most adept at survival will continue and propagate. In technology it is much the same as one technology becomes obsolete (dies), it gives way to the next better able to serve. For examples consider the cassette tape or the LP record and their demise. Often technology changes …

Who Publishes In Top-Tier Library Science Journals? An Analysis By Faculty Status And Tenure, Quinn Galbraith, Elizabeth Smart, Sara D. Smith, Megan Reed

Faculty Publications

This study analyzes the status and background of authors publishing in high-impact library science journals. Twenty-three high-impact journals were selected in this study by both quantitative and qualitative measures, while the analysis of author background focuses on whether the author holds a faculty status position with a tenure track. This study finds that 76% of academic librarians publishing in top-tier library science journals have faculty status.

Practical Pedagogy For Library Instructors: 17 Innovative Strategies To Improve Student Learning, Leticia Camacho

Faculty Publications

Library instruction has developed from teaching students how to locate materials to teaching information literacy skills. The library literature is full of articles related to learning instruction, styles, and strategies. Even though library instruction is a big part of librarians’ responsibilities, very few library school programs prepare librarians for teaching, nor do many librarians receive adequate teaching training once in the workforce. Some librarians are natural teachers; however, the majority of librarians at the beginning of their careers experience inadequacy and frustration in teaching. To fulfill the need for library instruction education, experienced librarians have written many books on the …

Motivating Millenials: Improving Practices In Recruiting, Retaining, And Motivating Younger Library Staff, Quinn Galbraith, Sara D. Smith

Faculty Publications

Working with younger staff and student employees can be a challenge for library supervisors in a multigenerational workplace. Because members of the Millennial Generation have different work expectations, managers need to adjust to best meet their needs. By surveying its five hundred student employees, Brigham Young University's Harold B. Lee Library has learned ways to avoid miscommunication due to generational differences and to better supervise and motivate student employees. The purpose of this paper is to explore the library survey results and results from other national surveys, and to share what was learned from student employees about the Millennial Generation …

Shopping Carts And Student Employees: How Student Committees Can Bring Innovative Ideas To Academic Libraries, Quinn Galbraith, Sara D. Smith

Faculty Publications

In 1999, ABC’s Nightline asked IDEO, a well-known innovation and design consultancy, to redesign the shopping cart in five days. While the challenge of re-imagining a cultural icon “inexplicably stuck in a sort of an innovation limbo”1 drew enough interest, even more compelling was the process the IDEO team used to research, brainstorm, and design the new model. The IDEO team threw out middle-management hierarchies based on experience or seniority—the project leader, who had only worked with IDEO for six years, was chosen for his skill in leading groups. The team members came from many disciplines, including psychology, architecture, linguistics, …

Building Digital Collections Through Partnerships: Byu's Harold B. Lee Library And Internet Archive, Elizabeth Smart

Faculty Publications

Since June 2009, BYU’s Harold B. Lee Library (HBLL) has worked in partnership with the Internet Archive (IA) to scan library holdings for public access in the Internet Archive’s digital library (www.archive.org). While many libraries send microfilm, monographs and serials to IA Scanning Centers for digital imaging on Scribe scanning stations, HBLL is one of very few academic libraries working with the Internet Archive in a “no-cash model” partnership. This partnership is based on an exchange of goods and services.

The Internet Archive provides: Scribe scanning stations (one in June 2009; two additional in January 2011), relevant software, post-scan processing. …

Qr Codes And The Library: The Library Audio Tour, Michael J. Whitchurch

Faculty Publications

How do new college students learn about the library? What information do librarians provide to help connect them with the library, its resources and its importance to their academic success? How can we encourage student engagement with the library and all the information available to them, both print and online? All of these are questions to which college and university libraries struggle to find answers. Finding answers to these questions will increase usage of library space and resources, as well and improve the research abilities of the students. One method is through an introduction to or tour of the library. …

You Can Lead Them To Water, But You Can’T Make Them Drink: Using Crowd Sourcing To Lead Library Patrons To Extended Library Services Relevant To Their Search Criteria, William B. Lund, Chad Hansen

Faculty Publications

The Lee Library at Brigham Young University has extensive resources in the forms of highly skilled subject librarians, print resources and digital collections, but getting the students to be aware of and use them effectively is a problem. To help inform library patrons of these resources librarian subject specialists have created over 150 subject guides using LibGuides for subject areas, classes, and some subspecialties, which was an enormous task; but are these resources being used effectively? This paper explores and reports on a subject guide recommender system, which recommends relevant subject guides based on patron searches, using a crowd sourced …

Bridging The Gap: Self-Directed Staff Technology Training, Quinn Galbraith, Kayla L. Quinney, Sara D. Smith

Faculty Publications

Undergraduates, as members of the Millennial Generation, are proficient in Web 2.0 technology and expect to apply these technologies to their coursework—including scholarly research. To remain relevant, academic libraries need to provide the technology that student patrons expect, and academic librarians need to learn and use these technologies themselves. Because leaders at the Harold B. Lee Library of Brigham Young University (HBLL) perceived a gap in technology use between students and their staff and faculty, they developed and implemented the Technology Challenge, a self-directed technology training program that rewarded employees for exploring technology daily. The purpose of this paper is …

Shelf-Ready: Is It Worth The Money?, Jared L. Howland, Rebecca Schroeder

Faculty Publications

PDF of Powerpoint Presentation. This presentation was given at the Utah Library Association's Annual Conference in St. George, Utah.

Planning An Information Commons, Michael J. Whitchurch

Faculty Publications

Of the steps in implementing an information commons, one of the most important is the planning phase. In order for the planning and implementation to be a success, buy-in and support from library users and administrators is essential. The result of the planning process is a detailed planning document which will influence the success of the commons. The document should include plans for policy changes, space for the commons, staffing issues, and assessments, both before and after implementation. Even with all the planning completed, an evaluation of the viability of and desirability for a commons should determine whether a commons …

Integrated, Embedded, And Case-Based: Selling Library Instruction To The Business School, Leticia Camacho, Andy Spackman

Faculty Publications

Brigham Young University (BYU), located in Provo, Utah, is home to the Marriott School of Management, which has an enrollment of 1,900 undergraduate and 1,100 graduate students. Nearly 75 percent are bilingual, 20 percent speak a third language, and approximately 10 percent are foreign citizens.

In the year 2000, the Tanner Management Library was displaced from the Marriott School and incorporated into the Harold B. Lee Library, BYU’s main campus library. Without a physical presence in the business school, BYU’s business librarians have struggled to remain relevant to a faculty and student body that is increasingly dependent on the Internet …

Usability Of The Digital Library: An Evaluation Model, Judy Jeng

Faculty Publications

Summary report from the 2004 ACRL Doctoral Dissertation Fellowship recipient

Google And The Print Library Initiative: To Scan Or Not To Scan, Peter A. Zuber

Faculty Publications

Already a strong presence on the web, Google has been of particular interest to those in the library industry, raising concerns over future roles that libraries and librarians would play in a Google-dominated, information-seeking world. Noted not only for its search capability, Google had previously demonstrated its desire to expand its role as an information provider with such tools as Google Earth (a remarkable 3-dimensional viewing tool of the planet), Google Scholar (a search tool designed to return only peer reviewed scholarly content) and Google News and Images (capable of searching thousands of news stories and retrieving a myriad of …

What Is Usability In The Context Of The Digital Library And How Can It Be Measured?, Judy Jeng

Faculty Publications

No abstract provided.

Professional Competencies For Reference And User Services Librarians, Jo Bell Whitlatch

Faculty Publications

No abstract provided.

The Jewish Community Library In Vienna: From Dispersion And Destruction To Partial Restoration, Richard Hacken

Faculty Publications

On 25 October 2000, Austria’s first memorial to Jewish victims of the Holocaust was unveiled at the Judenplatz in Vienna. Conceived by Nazi hunter Simon Wiesenthal and designed by British sculptress Rachel Whiteread in the form of a nameless library, a concrete block displays shelves of books with their spines turned to the inside, enclosing an area made inaccessible by a permanently locked door. The outer memorial is designed to represent Jewish culture and learning that were lost forever in the Holocaust, while the empty space within symbolises the many readers of the library who did not live on. Parallel …

Opening The Front Door: Designing A Usable Library Web Site, Andrew Keck

Faculty Publications

The library website is a significant access point to a library’s collections, resources, and services. A website can and should provide information about the library in a way that can be efficiently navigated and used by all library patrons. The usability of a library website can be improved through changes in organization and design informed by the experiences of real users. User expectations should be primary in determining the content, purpose, organization, and design of the site.

Professionalism In Librarianship: Shifting The Focus From Malpractice To Good Practice, Randy J. Diamond, Martha Dragich

Faculty Publications

Much of the previous discussion in library literature about professional standards concerns librarian malpractice risks. After explaining why these risks have not materialized, this article examines the role of professional standards in fostering good practice in librarianship. Components of good practice include professional knowledge, core competencies, and professional values.

Unobtrusive Studies And The Quality Of Academic Library Reference Services, Jo Bell Whitlatch

Faculty Publications

This article uses empirical data from a recent obtrusive study of reference performance to explore content validity and assumptions regarding unobtrusive studies. Data collected by author support the contention that improvements are highly desirable before conducting more unobtrusive studies of reference service. The two most important changes concern the development of test questions representing all types of queries and supplementing the correct fill rate with other measures of reference performance.

Tomorrow's Research Library: Vigor Or Rigor Mortis?, Richard Hacken

Faculty Publications

The gamut of futuristic visions in library literature—from optimistic to pessimistic, from realistic to fanciful. Contradictory answers to recurring questions are found: Can we finally say goodbye to Gutenberg? Will the library card be replaced by the telephone credit card? Will book ownership give way entirely to information access. Will "books without pages" and "libraries without walls" necessarily lead to librarians without jobs? Is it possible to set timetables? After past crystal ball gazers are compared, contrasted, and critiqued, positive plans for progress are suggested.

Academic Library Services: The Literature Of Innovation, Jo Bell Whitlatch, Judy Reynolds

Faculty Publications

Innovation has the potential for increasing the effectiveness of information service. As a result of this interest in innovation, organizational theorists have begun to explore the effect of organizational design upon flexibility, creativity, and productivity of organizations. A review of existing literature, however, provides no comprehensive theory of organizational innovation. Research on organizational design and innovation in libraries could contribute to the systematic study of the impact of organization structure . Studies by Howard and Luquire indicate that traditional library organizations may inhibit change as well as the reexamination of values and service. Further study is needed to determine how …

Library Use Patterns Among Full- And Part-Time Faculty And Students, Jo Bell Whitlatch

Faculty Publications

Trends in higher education are toward part-time students and majors in professional fields which are associated with low library use. Research findings at San Jose State University, California and other academic libraries, demonstrate that declining library use may be a future trend. Declining use will further erode administrative support for library budgets. Libraries must become effective in identifying and meeting the information needs of new nontraditional students. User surveys establishing service priorities can be an effective tool in planning library service for future student and faculty populations.