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University of Massachusetts Amherst

Library and Information Science

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Full-Text Articles in Social and Behavioral Sciences

A Way Forward: Embedding Sustainable Work Practices Into Embedded Librarianship, Olivia Rossetti, Lori Steckervetz, Renee Fratantonio Jun 2023

A Way Forward: Embedding Sustainable Work Practices Into Embedded Librarianship, Olivia Rossetti, Lori Steckervetz, Renee Fratantonio

ACRL New England Chapter Annual Conference

Embedded librarianship has developed over the past score of years to become a high-engagement, high-impact practice with the potential of meeting students where they are rather than expecting students to ask for help. When it is successful, it leads to meaningful faculty-librarian collaborations and higher student engagement with information literacy activities. In advance of assessing and redesigning the Embedded Librarian program at Fitchburg State University, the presenters conducted a literature review of recent publications on the practice of embedded librarianship.

Based on the literature reviewed, it became clear that effective embedded librarianship demands massive commitment of time and energy on …


Training Peer-To-Peer Research And Writing Tutors, Elizabeth Dolinger Jun 2023

Training Peer-To-Peer Research And Writing Tutors, Elizabeth Dolinger

ACRL New England Chapter Annual Conference

Since 2019, the Mason Library's Center for Research & Writing provides library research services and writing tutoring to undergraduate students and instructors across the curriculum. Staffed by twelve to fifteen undergraduate Research & Writing Tutors, they teach workshops in classes on library research and writing topics, meet one-on-one with students for consultations, staff the drop-in Research & Writing Help Desk, and participate in continuous professional development and training. With only three faculty librarians staffing our library serving 2700 undergraduates and over 300 instructors, the Research & Writing Tutors are essential to providing front-line library services. Adopting a peer-to-peer model has …


The Fun-Sized Framework: Mini Il Lessons For When You Want To Do More Than Just Demos, Diana Hellyar Jun 2023

The Fun-Sized Framework: Mini Il Lessons For When You Want To Do More Than Just Demos, Diana Hellyar

ACRL New England Chapter Annual Conference

After successfully improving on the number of library instruction classes in her various STEM liaison departments, STEM Librarian, Diana Hellyar, wanted to build on her instruction and do more than just a basic library session. The professors tend to request a traditional mode of library instruction including a library website and database demonstration. Hellyar wanted to improve these classes with more IL skills while still respecting the value of database demonstrations. She created short information literacy-based presentations that provide students with valuable information literacy knowledge while still offering plenty of instruction time for the traditional instruction class.

These short, openly …


There And Back Again, Or, The Never-Ending Quest To Balance The Personal And Scalable In Online Instruction, Lindley Homol Jun 2023

There And Back Again, Or, The Never-Ending Quest To Balance The Personal And Scalable In Online Instruction, Lindley Homol

ACRL New England Chapter Annual Conference

Online learning librarians and liaison librarians to online programs must constantly balance the competing demands of providing in-depth, individualized instruction to online learners and reaching a majority of online students with library instruction. Librarians embedded in online courses know how difficult it is to scale meaningful instruction, and may feel forced to choose between reaching a majority of online learners with some form of library instruction or reaching fewer online learners through more targeted outreach.

As a liaison to a predominantly-online graduate program in Education, I have worked through several iterations of instructional course support that have varied in their …


“I Was Pretty Appalled By This.”: Teaching Students About The Exclusive And Exclusionary Scholarly Publishing Ecosystem, Emily Porter-Fyke Jun 2023

“I Was Pretty Appalled By This.”: Teaching Students About The Exclusive And Exclusionary Scholarly Publishing Ecosystem, Emily Porter-Fyke

ACRL New England Chapter Annual Conference

This conference session is about the design and reception of a research lesson focusing on the importance of understanding biases that are inherent in the research and scholarly publication processes, and how students and faculty can be more intentional in their research process through inclusive language, asking questions about information, and thinking critically about research. The lesson provides foundational information about how the scholarly publishing ecosystem works and how it can (and does) exclude more diverse voices, encourages students to think more deeply about their own identities and how those identities can affect the research they do, and concludes with …


Creating (And Updating) Learning Objects With Intention: Developing A Strategic Process For Tutorial Creation And Management, Anaya Jones, Lindley Homol, Dina Meky Jun 2023

Creating (And Updating) Learning Objects With Intention: Developing A Strategic Process For Tutorial Creation And Management, Anaya Jones, Lindley Homol, Dina Meky

ACRL New England Chapter Annual Conference

With the proliferation of online and hybrid programs, increasing numbers of librarians have created research tutorials to share with students and faculty, allowing them to give tough concepts a personal touch. However, many libraries use a decentralized approach to tutorial creation that makes ensuring accessibility, maintenance and strategic approaches difficult.

Join us to talk through what our team did to increase the quality and accessibility of existing tutorials, while still providing room for autonomy and creativity from individual content creators.

One member of the team will discuss how accessibility checks and best practices were incorporated into the tutorial creation, review, …


Is There A Recording? Can I Get The Slides?, Karen O'Grady Jun 2023

Is There A Recording? Can I Get The Slides?, Karen O'Grady

ACRL New England Chapter Annual Conference

Students, faculty, and even librarians eagerly sign up for all kinds workshops, but how many actually attend them if attendance is not required? Due to both the popularity and effectiveness of YouTube, and the seismic shift in higher education caused by Covid, today's learners prefer to digest lessons on their own time in their own way. Recorded lessons and online interactive tutorials are how today's learners prefer to learn.

This librarian prepares, practices, and offers live workshops on Zoom and in-person throughout the semester. Many sign up, but workshop after workshop goes unattended. This is followed by apologies from those …


Using Data Visualization To Teach Research Methods, Lori Looney Jun 2023

Using Data Visualization To Teach Research Methods, Lori Looney

ACRL New England Chapter Annual Conference

Data-centered courses can be successful in achieving important learning outcomes related to critical thinking. This workshop will demonstrate how data visualization can increase student engagement in the research process both as stand alone activities or as part of a semester long research project. We will discuss ways in which to apply data visualization in assignments and examine the outcomes and benefits of incorporating data visualization in the research process.

This presentation demonstrates an opportunity to collaborate with faculty to incorporate technology into their teaching in order to increase student engagement in research methods, particularly with regard to critical thinking.


Empowering And Engaging First Year Students In The Archives, Chloe Gerson Jun 2023

Empowering And Engaging First Year Students In The Archives, Chloe Gerson

ACRL New England Chapter Annual Conference

Archival instruction is often thought of as being only for history majors or graduate students; the Reading Room is a hushed, quiet place filled with antiques, white gloves, and future faculty members. But at Brandeis University, the University Archives & Special Collections Reading Room is also a place for our first year students to engage in the experiential learning component of their first year writing seminars. During in-person class sessions in the archives, students learn how to analyze primary sources in a low stakes environment, allowing them to develop confidence in their ability to incorporate primary sources into their future …


In The Interim: Let's Talk About Impermanent Library Leadership, Kelsey Diemand, Dan Neal, Kurt Oliver, Malissa Redmond Jun 2023

In The Interim: Let's Talk About Impermanent Library Leadership, Kelsey Diemand, Dan Neal, Kurt Oliver, Malissa Redmond

ACRL New England Chapter Annual Conference

Acting Director of the Library. Visiting Librarian. Interim Associate Dean. Interim University Librarian. These are titles that we've seen versions of at all types of libraries and institutions. We define "interim, visiting, acting, or temporary" leadership roles as in-between, impermanent, or short-term, but oftentimes, these roles are held longer than a few short months (ALA, 2022). What does it mean to hold one of these positions in a library? This conference idea was born from the lived experiences of two interim library directors and one interim associate director. We, the librarians, quickly learned that these promotions came with their own …


Make Your Cover Letter As Awesome As You Are, Kelly Faulkner, Cary Gouldin Jun 2023

Make Your Cover Letter As Awesome As You Are, Kelly Faulkner, Cary Gouldin

ACRL New England Chapter Annual Conference

Do you hate writing cover letters? Wondering how to get noticed among the applicant pool for that dream job? In this interactive workshop we will explore together how to use a job ad as a blueprint for an effective cover letter that is tailored to the interests of the hiring committee. We will address the development of specific examples from your experiences to illustrate your qualifications, as well as strategies for making edits to your existing template for each new application. Participants are encouraged to bring their resume and cover letter long with a job ad to the session. Our …


Voter Registration In The Library: Connecting Students And Civic Engagement, Aimee Slater Jun 2023

Voter Registration In The Library: Connecting Students And Civic Engagement, Aimee Slater

ACRL New England Chapter Annual Conference

Brandeis Library hosts several voter registration initiatives for its students in even numbered years and has since 2016 (four cycles!). What began as a tabling event one fall now includes widespread campus effort with students and other campus offices joining the library in a multi-prong approach to connect students, many first time voters, with the requirements of voting from registration to ballot box.

I'll share pitfalls, process improvements, scalability efforts, challenges, and future considerations of this initiative. Participants will walk away with a blueprint of how to implement a similar initiative in their own libraries, and those who might already …


Integrating The Framework Into General Education Revision, Amy Barlow, Dragan Gill Jun 2023

Integrating The Framework Into General Education Revision, Amy Barlow, Dragan Gill

ACRL New England Chapter Annual Conference

Do you perceive an opportunity to incorporate the ACRL Framework for Information Literacy across a new or updated General Education curriculum? Whether your institution is in the process of revisiting or overhauling its General Education program and regardless of where you are in the process, join our presenters for a discussion of Framework integration during General Education revision. Our presenters will describe the steps that they took with campus stakeholders to: 1. Map the Framework's threshold concepts to the learning outcomes of two first year experience courses; 2. Pilot with faculty; 3. Pass a formal proposal through the Committee on …


Engaging Faculty As Learners: New Library Led Initiatives At Berklee, Judith Pinnolis Jun 2023

Engaging Faculty As Learners: New Library Led Initiatives At Berklee, Judith Pinnolis

ACRL New England Chapter Annual Conference

Engaging faculty as lifelong learners who interact with library staff as a resource as well as utilize the library's holdings and resources, is integral to the goals of our library. This year's newest initiatives concern working with faculty as writers. To that end, I entered into two new initiatives this year: One is the "Berklee Writes Community of Interest" Group, which is a writer's collective which works on improving and bettering faculty writing for a variety of purposes including writing textbooks, creative writing, and academic writing styles. The other initiative was part of the "Berklee Teachers on Teaching" program, where …


To Look Into The Abyss Unafraid: Being A Tale Of A Newly Hired Systems Librarian Teaming Up With A Library Director To Purge The Demons Hiding In A Very Old Web Server, Edward Iglesias, Dawn Emsellem Jun 2023

To Look Into The Abyss Unafraid: Being A Tale Of A Newly Hired Systems Librarian Teaming Up With A Library Director To Purge The Demons Hiding In A Very Old Web Server, Edward Iglesias, Dawn Emsellem

ACRL New England Chapter Annual Conference

Upon being hired in May 2022 as a Systems and Technology librarian presenter Iglesias had the unenviable task of taking over management of Salve University Library's web server. Although the Internet Archive lists its first snapshot of this url as being in 2000, there is evidence of an older, more chaotic past. From a Unix server of some sort to a Microsoft box that just had all of the files loaded on with no thought to directory structure leaving tantalizing clues everywhere from old directories to flash files now deprecated.

Obviously there was a need to get rid of the …


Phone A Friend! Get A Final Answer How To Advocate For Your Library's Budget., Carrie Grimshaw Jun 2023

Phone A Friend! Get A Final Answer How To Advocate For Your Library's Budget., Carrie Grimshaw

ACRL New England Chapter Annual Conference

Administration at my institution had planned to cut my budget drastically for the next fiscal year. Once I was made aware of the situation, I called as many library directors as I knew so they could help me to advocate for my budget. I was a new academic Library Director and needed help on this. I learned many things but each different personality. All libraries are different and each library faces their own set of budget challenges. After speaking to four different library directors, I was able to brainstorm a list of what the library provides which is valuable to …


Collaborating With Liaison Departments-Talking About Politics Discussion Series, Dymond Bush Jun 2023

Collaborating With Liaison Departments-Talking About Politics Discussion Series, Dymond Bush

ACRL New England Chapter Annual Conference

Demonstrating the value of the library's resources can be difficult for subject liaisons. In this session, the presenter will discuss how they built relationships with the Political Science department through the Talking About Politics discussion series. Attendees will leave with strategies for collaborating with liaison departments and will be better equipped to advocate for their participation in departmental events.


Getting There Is The Journey: Obtaining Grant Funding For A Professional Experience Abroad, Katy Webb Jun 2023

Getting There Is The Journey: Obtaining Grant Funding For A Professional Experience Abroad, Katy Webb

ACRL New England Chapter Annual Conference

Have you ever heard the phrase "international librarianship" and thought the experience was reserved for jetsetters with the means to permanently move abroad? When you read that term now, do you come up with a list of reasons why it could never happen for you, such as a language barrier, taking time off of work, or having no idea how to start? In 2019 and 2022, an academic librarian traveled to the Netherlands on a Fulbright Specialist grant to help a library to assess and plan their scholar's lab. This lightning talk will help you to consider ways to get …


Engaging Library Staff To Envision The Hybrid Workplace Moving Forward, Kathleen Downing, Tess Grynoch, Morgan Kolinski Jun 2023

Engaging Library Staff To Envision The Hybrid Workplace Moving Forward, Kathleen Downing, Tess Grynoch, Morgan Kolinski

ACRL New England Chapter Annual Conference

To smooth the transition from a completely remote work environment to a long-term hybrid arrangement, a Hybrid Working Environment Team, made up of non-managerial staff was formed by Library leadership. The Team undertook a literature review focusing on hybrid and remote work models, surveyed the library staff and reviewed available statistics and functions to reflect pre and post COVID activity. This resulted in the Team proposing a Service-First Hybrid Model. The Service-First Hybrid Model prioritizes providing services at the point of need for the Library's various communities while balancing the benefits of onsite and offsite work for each individual staff …


Emerging Technologies In The Library: From Test Pilots To High Flying Success, Allison Papini, Laura Kohl Jun 2023

Emerging Technologies In The Library: From Test Pilots To High Flying Success, Allison Papini, Laura Kohl

ACRL New England Chapter Annual Conference

How many of us have brought new technology into the library with high hopes only to have it crash and burn? Why do some tools become instant relics while others develop lives of their own? Like nearly everyone else, Laura and Allison have experienced every point on the spectrum between flop and success and want to share the lessons they've learned. Topics will include virtual reality, data visualization tools, ChatGPT, and more.

By the end of this session, participants will be able to:
1. Identify best practices for engaging library staff in emerging technologies
2. Develop an outreach strategy to …


Evolving Library Marketing & Communications Strategies With Intention, Wendy Pothier, Donald Dow, Elizabeth Fowler, Kimberly Sweetman Jun 2023

Evolving Library Marketing & Communications Strategies With Intention, Wendy Pothier, Donald Dow, Elizabeth Fowler, Kimberly Sweetman

ACRL New England Chapter Annual Conference

Over the past decade, the UNH Library outreach efforts have evolved from a workplace add-on to a department headed by an experienced marketing and communications professional. Budget and staffing concerns precipitated by the global pandemic as well as a new organizational structure provided opportunities for the library to reassess their approach to communications, marketing, and outreach. By prioritizing these efforts, the UNH Library used strategic planning to re-envision our engagement with our campus community.

This panel will provide insights from four participants who were instrumental in shifting the library's approach to a more centralized and intentional practice, which produced a …


Building Knowledge Across The Curriculum: Utilizing The Learning Community Model To Maximize Relevant Information Literacy Instruction, Laura Hogan, Emily Brown Jun 2023

Building Knowledge Across The Curriculum: Utilizing The Learning Community Model To Maximize Relevant Information Literacy Instruction, Laura Hogan, Emily Brown

ACRL New England Chapter Annual Conference

This session will focus on the collaborative efforts of the librarians at this Community College and their proposed course in information literacy designed to teach research methods within specific majors. The course was created to act as a sort of “lab” for a foundational course in the disciplines that will focus on research methods utilized in those academic areas. For example, the course could be paired with a foundational sociology course and would focus on the research methods in that field. Or, it could be paired with a history course, where students would learn research methods in that field. The …


Engaging The Next Wave Of Librarians, Chris Cassaday Jun 2023

Engaging The Next Wave Of Librarians, Chris Cassaday

ACRL New England Chapter Annual Conference

Early career librarians have some difficult choices to make when choosing the path before them. Public libraries are by far the most visible and easiest avenues of the field to access, and are typically filled with myriad opportunities for the intrepid librarian even before pursuing an MLIS. Academic libraries however, are barely visible to those beginning their programs, and despite DEAI approaches, may not even be considered by some new librarians. Experience in a public library is not enough for search committees to warrant taking a risk on an academic library applicant who does not have previous publishing or presentation …


The Use Of Marginalia To Inform Patron Needs, Richard Mako Jun 2023

The Use Of Marginalia To Inform Patron Needs, Richard Mako

ACRL New England Chapter Annual Conference

This is a presentation of my research in marginalia of students and faculty in a large urban academic library. More than 300 individual examples was collected and then analyzed to determine patron need.


Opportunities Lost: Tracking Denied Service Requests To Advocate For More Resources., Jen Ferguson Jun 2023

Opportunities Lost: Tracking Denied Service Requests To Advocate For More Resources., Jen Ferguson

ACRL New England Chapter Annual Conference

Many academic library staff are well used to tracking their interactions. Many academic library staff are also well used to leveraging data to demonstrate the value of the services they provide. In addition to tracking interactions in our reports to senior leadership, our data services group began reporting the requests we could not meet, such as: the workshops we couldn't deliver, consultations we couldn't provide, and projects we had to regretfully decline. We were not sure how our report detailing services we were unable to deliver would be received, but it was largely met with approval and encouragement, especially amongst …


Becoming A “Student Ready” Library: A Conceptual Framework For Engaging The Library In Student Success, Kimberly Sweetman, Jennifer Carroll Jun 2023

Becoming A “Student Ready” Library: A Conceptual Framework For Engaging The Library In Student Success, Kimberly Sweetman, Jennifer Carroll

ACRL New England Chapter Annual Conference

There is currently a lot of emphasis in higher education on accessibility, student success, and retention and as librarians, we know the library plays an important role in these initiatives. We have always understood how integral we are, but we still struggle with helping other areas of campus to understand our unique role and how it complements theirs. To focus our work while also connecting it more closely with other student success initiatives on campus, we have applied a framework that is under discussion for higher education in general, the "Student Ready College," to the library setting in particular. A …


Taking A Snapshot Of The Academic Library Needs Of Esl/Multilingual First Generation College Students, Kieran Ayton, Laura Faria Tancinco Jun 2023

Taking A Snapshot Of The Academic Library Needs Of Esl/Multilingual First Generation College Students, Kieran Ayton, Laura Faria Tancinco

ACRL New England Chapter Annual Conference

This poster ties into the conference themes of making the library "accessible" to all students (focusing on ESL/MLL student populations) and providing interactive and engaging instruction that holds attention.
While there has been a significant amount of research on how academic librarians can work with multilingual international students, there is a gap in the literature for how academic librarians can best serve multilingual/ESL learners who have completed some or all of their education in the U.S. The learning objective of this poster is to demonstrate the way academic librarians can collaborate with ESL/multilingual learner (MLL) instructors to assess the academic …


Grant Project: Digitizing Hidden Collections, Lenora Robinson, Abby Stambach, Lisa Villa Jun 2023

Grant Project: Digitizing Hidden Collections, Lenora Robinson, Abby Stambach, Lisa Villa

ACRL New England Chapter Annual Conference

The Archives and Distinctive Collections at the College of the Holy Cross is almost half-way through a two-year CLIR "Digitizing Hidden Collections" grant project to digitize key components of the Deaf Catholic Archives (DCA). This collection of newsletters, scrapbooks, periodicals, conference material, publications, photographs, ephemera, books, and audiovisual recordings was donated to the College of the Holy Cross in 1990. Many diocesan and religious order archives did not keep records pertaining to their work with Deaf people, and so this unique collection provides insight into Deaf culture, and demonstrates how a subgroup, unable to fully participate and therefore marginalized, was …


Research Rewarded: Engaging Students And The Campus Community Through Library Research Award Programs, Laura Hibbler, Karen Storz, Matt Bejune Jun 2023

Research Rewarded: Engaging Students And The Campus Community Through Library Research Award Programs, Laura Hibbler, Karen Storz, Matt Bejune

ACRL New England Chapter Annual Conference

Librarians and other library workers foster student research through a wide array of services. Yet we don't often see the fruits of this research in students' final projects, nor does the campus community often hear about the library's impact on students' research. Library research award programs are a powerful way for libraries to reward our students' exemplary work while highlighting how central libraries are to student research activities. In this panel, librarians from three institutions, a small liberal arts college, a small research institution, and a public university, will share their diverse experiences starting and coordinating library research award programs, …


Creative Spaces In Academic Libraries: Engaging Users Through The Studio Model, Katy Webb Jun 2023

Creative Spaces In Academic Libraries: Engaging Users Through The Studio Model, Katy Webb

ACRL New England Chapter Annual Conference

Makerspaces, digital humanities labs, scholar's labs, and other types of creative spaces in academic libraries envision a renovated room or space in the stacks, install technology, and open it to users. But so often, the librarians and administrators in charge of the renovation of these spaces think that if they build it, people will flock to their doors. Instead of conceiving these spaces as technology depots, engagement strategies and models for staffing must also be considered. The use of the library lab as a studio space will be investigated in this presentation, as well as other models that build toward …