Social and Behavioral Sciences Commons^™

How People With Disabilities Communicatively Manage Assistance: Helping As Instrumental Social Support, Dawn O. Braithwaite, Nancy J. Eckstein

Department of Communication Studies: Faculty Publications

While social support is often conceptualized as a temporary need in crisis situations, people with visible physical disabilities face an ongoing challenge of balancing the need for instrumental social support against receiving unwanted help on a daily basis. Our goal was to study instrumental support interactions from the perspective of support recipients; in this case, people who are disabled, focusing on how physical assistance is communicatively managed with strangers and newer acquaintances. A qualitative/interpretive analysis was carried out on transcripts of in-depth interviews with 30 participants who had visible physical disabilities. Participants and interviewers discussed how help was communicated and …