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Full-Text Articles in Social and Behavioral Sciences

Fostering Belonging In The Workplace: What Does Commitment Look Like At Interpersonal, Team, And Organizational Levels?, Jody Condit Fagan Mar 2024

Fostering Belonging In The Workplace: What Does Commitment Look Like At Interpersonal, Team, And Organizational Levels?, Jody Condit Fagan

Libraries

Researchers describe belonging as “an essential human need” that supports people’s abilities to share, create meaning, participate, and learn with others at work (Filstad et al., 2019, p117). Sense of belonging varies by culture (Cortina et al., 2017) and belonging-related stressors have been shown to be more intense for those who identify with outgroups (Walton & Brady, 2017). Given this context and the impossibility of directly creating belonging, how can people at all levels support an inclusive commitment to fostering belonging as an organizational value? This presentation will define belonging, outline relevant actions and behaviors, and illuminate potential pitfalls.


Leadership And Environmental Sustainability: An Integrative Conceptual Model Of Multilevel Antecedents And Consequences Of Leader Green Behavior, Hannes Zacher, Clara Kühner, Ian M. Katz, Cort W. Rudolph Jan 2024

Leadership And Environmental Sustainability: An Integrative Conceptual Model Of Multilevel Antecedents And Consequences Of Leader Green Behavior, Hannes Zacher, Clara Kühner, Ian M. Katz, Cort W. Rudolph

Psychology Faculty Publications

Environmental sustainability is a strategic and ethical imperative for organizations, and numerous studies have investigated associations between leadership and employee pro-environmental or “green” behavior. However, these studies have typically focused on leadership styles that conflate leader behavior with its assumed antecedents or consequences. Moreover, the literature on relations between leadership and environmental sustainability constructs is fragmented and in need of systematic integration to effectively guide future research and practice. Accordingly, we pursue three goals in this conceptual paper. First, after a brief review of key insights from extant theoretical and empirical research, we define leadership in the context of environmental …


Developing And Validating A Measure Of Transformational Followership, Noelle Baird Oct 2023

Developing And Validating A Measure Of Transformational Followership, Noelle Baird

Electronic Thesis and Dissertation Repository

Leadership and followership are inherently interdependent, yet research has primarily focused on the unilateral influence of leaders. To advance a more balanced perspective and highlight how followers can positively contribute to the leadership process, I conceptualized and validated a measure of transformational followership. Transformational followership represents leaders’ perceptions of effective followership tendencies that enable productive, generative, and motivating engagements with and for their leader. After conducting a comprehensive literature review of both followership and leadership research, I created an initial item pool which was then subjected to rigorous testing across three distinct phases. Phase 1 leveraged feedback from organizational …


Development And Validation Of The Employee-Supervisor Attachment Scale, Johnny Doherty Aug 2023

Development And Validation Of The Employee-Supervisor Attachment Scale, Johnny Doherty

Electronic Theses, Projects, and Dissertations

Attachment theory and its connection to the workplace, as well as leader-member exchange (LMX) research, is reviewed before discussing strategies used for developing and validating the Employee-Supervisor Attachment (E-SA) scale. Analyses focused on an internal and external validation strategy. Study 1 consisted of item revisions from the Experiences in Close Relationships-Short scale (ECR-S) and SME ratings to develop the E-SA scale as well as a preliminary Exploratory Factorial Analysis to verify factor structure. Likewise, Study 2 tested the retained items to confirm factor structure, within a new sample, before assessing regressions between E-SA and relevant outcome variables. Furthermore, this project …


Latinas In Leadership Positions In The United States: Theories, Characteristics, And Recommendations, Fernanda Ibanez Jun 2023

Latinas In Leadership Positions In The United States: Theories, Characteristics, And Recommendations, Fernanda Ibanez

College of Science and Health Theses and Dissertations

In the United States, Latinas are one of the fastest growing populations in the workforce today. Despite increased presence in the labor market, it has not resulted in significant increases in the representation of Latinas in top and middle level leadership positions. This thesis details the current state of Latinas as leaders, as well as the theoretical background pertaining to leadership styles and challenges that Latinas face. Finally, the thesis aims to serve as a resource for Latinas currently occupying a leadership role, or looking to occupy one in the future, by offering recommendations of characteristics and behaviors that relate …


The Impact Of Leadership Turnover On Child Welfare Workforce Initiatives, Courtney Harrison, Megan Paul Jun 2023

The Impact Of Leadership Turnover On Child Welfare Workforce Initiatives, Courtney Harrison, Megan Paul

QIC-Takes

Turnover among public child welfare leaders is prevalent. Across the eight QIC-WD intervention sites, leadership turnover was one of the most common implementation challenges observed by the QIC-WD team. Leadership changes can disrupt the implementation of a workforce initiative by shifting agency-level priorities, the organizational climate, or key staff.

Child welfare leaders may be appointed or hired in many different ways in different jurisdictions. In some states, the Governor appoints a cabinet-level child welfare director who oversees a stand-alone agency. This means that child welfare leadership changes follow the political election cycle with new governors appointing new agency leaders every …


Employee Perceptions Of Stressors At Work: An Attachment Perspective, Emma Josephine Naudet May 2023

Employee Perceptions Of Stressors At Work: An Attachment Perspective, Emma Josephine Naudet

Electronic Theses, Projects, and Dissertations

The current study applied an attachment perspective to elucidate how individuals appraise stressors at work. Attachment theory proposes that individuals’ interactions with a caregiver shape their expectations and beliefs about the world, themselves, and others and predict how individuals behave. Attachment at work is a budding research topic because it informs the social aspect of work relationships, such as the leader-subordinate dyad. However, few studies have explored the potential of attachment security as a job resource. Our findings demonstrated strong support for our predictions about the relationship between transformational leadership, employee perceptions of demands and resources, and the potential explanatory …


Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri May 2023

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …


The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani Mar 2023

The Dark Side Of Leadership: Mid-Level Managers And Their Experience With Hubristic Behaviors Of Executives, Leili Sadaghiani

Dissertations

Purpose: The purpose of the study is to identify the emotional reactions of mid-level managers to executives’ hubris behaviors in a corporate setting.

Methodology: This leadership study uses qualitative phenomenological methodology was executed to explore the lived experiences of mid-level managers with past executives who practiced hubristic behavior.

Findings: The findings of this research on the lived experiences of mid-level managers with hubristic behaviors of executives suggest that the lack of support lessens the mid-level manager’s confidence; with little support; the mid-level manager was either afraid to fight the executive or gave up trying; the mid-level manager faced stress even …


Development Of A Leadership Mindset Scale, Nathan M. Kangas, V. Krishna Kumar, Betsy J. Moore, Christopher A. Flickinger, Jennifer L. Barnett Jan 2023

Development Of A Leadership Mindset Scale, Nathan M. Kangas, V. Krishna Kumar, Betsy J. Moore, Christopher A. Flickinger, Jennifer L. Barnett

Psychology Student Work

The purpose of the study was to construct a Leadership Mindset Scale (LMS) and to assess its reliability and construct validity. Participants were 100 employees in a variety of leadership and non-leadership positions at various organizations in three states. An item and factor analysis on the 13 LMS items led to a scale with 11 items (Cronbach α = .80). A Principal Axis Factor analysis with Promax rotation suggested three factors: Leadership Mindset Teachability (LMS-T), a belief in leadership teachability; Leadership Mindset Improvability (LMS-I), a belief in leadership improvability over time; and Leadership Mindset Predictability (LMS-P), a belief that leadership …


Leaning In, Or Lack Thereof: Uncovering The Impacts Of Intersectional Discrimination On Asian American Women, Nishka Khoobchandani Jan 2023

Leaning In, Or Lack Thereof: Uncovering The Impacts Of Intersectional Discrimination On Asian American Women, Nishka Khoobchandani

CMC Senior Theses

Women in the workplace are told to lean into their strengths and self-advocate in order to get promoted but this does not take into account the systemic barriers that prevent them from wanting to in the first place. Compared to women of other ethnicities, Asian American women have the lowest ratio of representation at the executive versus non-executive level. Yet, there is a lack of research on how two marginalized identities – as a woman and as an Asian American individual – synergistically interact and explain the intersectional discrimination only experienced by Asian American women, potentially interacting with cultural variables …


Mind Wandering In Daily Life: A National Experience Sampling Study Of Intentional And Unintentional Mind Wandering Episodes Reported By Working Adults Ages 25 – 50, Paula C. Lowe Jan 2023

Mind Wandering In Daily Life: A National Experience Sampling Study Of Intentional And Unintentional Mind Wandering Episodes Reported By Working Adults Ages 25 – 50, Paula C. Lowe

Antioch University Full-Text Dissertations & Theses

Numerous researchers have investigated thinking that drifts away from what the individual was doing, thinking that is known as mind wandering. Their inquiries were often conducted in university lab settings with student participants. To learn about mind wandering in the daily life of working adults, this experience sampling study investigated intentional and unintentional mind wandering episodes as reported by working adults, ages 25–50, living across the United States. In this age frame, work and family responsibilities have increased in complexity and overlap. Using a smartphone app, participants were randomly notified to answer experience sampling surveys six times a day for …


From A Boy To A Leader, Alejandro Zayas Jan 2023

From A Boy To A Leader, Alejandro Zayas

Antioch University Full-Text Dissertations & Theses

The following autoethnographic dissertation examines my personal experiences of trauma, abuse, and violence. Drawing on journals, memories, and artifacts from my life, I use self-reflection to illustrate the impacts of trauma on my childhood and adulthood. My traumatic experiences of sexual abuse, childhood violence, and emotional abuse are situated within broader sociocultural contexts of masculinity, Hispanic culture, and social norms. This study illuminates possibilities for healing and transformation for myself and others with shared traumatic backgrounds. It calls for trauma-informed education, masculinity, and resiliency. Evocatively sharing my traumatic life events provides an accessible window into often silenced experiences, bearing witness …


To Prevent Or To Deceive: The Effects Of Organizational Justice On Malingering And Workplace Injury Via Psychological Contract Breach And Safety Climate, Abraham Rico Dec 2022

To Prevent Or To Deceive: The Effects Of Organizational Justice On Malingering And Workplace Injury Via Psychological Contract Breach And Safety Climate, Abraham Rico

Electronic Theses, Projects, and Dissertations

We examined organizational factors (e.g., leadership styles, operating with a bottom-line mentality, and management based on inclusion) and their relationship with workplace injuries and malingering in this thesis. One of the goals for this study was to examine the extent to which these organizational factors influence justice perceptions, which in turn affected the outcomes of interest. It was hypothesized that the relationship between the organizational factors and malingering/injuries occurred through the formation of psychological contract breach or through the development of a safety climate. It was hypothesized that the pathways from Transformational Leadership and management based on inclusion will result …


Transformational Leadership, Sarah Stepanek, Megan Paul Jul 2022

Transformational Leadership, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is transformational leadership? Transformational leadership refers to leadership behaviors that transcend the basic employment contract and help motivate followers to achieve beyond expectations (Antonakis et al., 2003; Bass, 1999). Transformational leaders seek to “uplift the morale, motivation, and morals of their followers” (Bass, 1999, p. 9). Through the four facets of transformational leadership (idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration), transformational leaders help followers create meaning, selfactualize, feel part of a collective, find greater self-worth, and achieve great things (Bass, 1999). The dimensions of transformational leadership are further detailed below. ► Idealized influence: This dimension of transformational …


Subtle Leadership: When Referent Power Is Subtly Powerful, Luz E. Quiñones-González Jul 2022

Subtle Leadership: When Referent Power Is Subtly Powerful, Luz E. Quiñones-González

The Journal of Values-Based Leadership

The following research presents the construct of “subtle leadership” in a conceptual discussion as a new way of perceiving and studying leaders of the twenty-first century. Its core objective points toward the conceptualization of “subtle leadership,” sharing a basic definition to provoke discussion and emerging theoretical framework in order to better understand the current organizational reality. Some leadership styles such as servant leadership, shared leadership, and authentic leadership are discussed to compare and contrast them with “subtle leadership,” emphasizing that leadership is viewed as a process and not only as styles or personal traits. Subtle leadership is primarily based on …


Are All High-Potentials Successful Leaders? Exploring The Underlying Effect Of Impostor Syndrome And Evaluative Concerns On The Relationship Between Hipo Designation And Leadership Self-Efficacy., Anjishnu Chakrabarti, Lisa M. Finkelstein May 2022

Are All High-Potentials Successful Leaders? Exploring The Underlying Effect Of Impostor Syndrome And Evaluative Concerns On The Relationship Between Hipo Designation And Leadership Self-Efficacy., Anjishnu Chakrabarti, Lisa M. Finkelstein

Honors Capstones

The rising prevalence of high-potential (HiPo) employee programs in organizations has led academicians to begin to research this newly developing area under the realm of industrial/organizational psychology. High-potential programs are intended to find employees with the maximum potential to succeed in strategic leadership roles within the organization and provide those individuals with specialized training and related developmental opportunities. The term “HiPo” refers to such employees who are designated as having higher potential than the average. This study aimed to explore the relationship that exists between employees being designated as HiPo and their self-perception of being successful leaders (measured as leadership …


Turning Teams Of Champions Into Championship Teams: A Thematic Analysis Of Identity Entrepreneurship In College Football, Marlee Johnson Jan 2022

Turning Teams Of Champions Into Championship Teams: A Thematic Analysis Of Identity Entrepreneurship In College Football, Marlee Johnson

Honors Program Theses

Identity entrepreneurship, a leader’s active construction of a shared team identity, has become a pertinent research topic in sports leadership (Slater et al., 2015; Steffens et al., 2018) In line with social identity theory and the social identity approach to sports, recent research suggests that identity entrepreneurship is how leaders have the capacity to turn “teams of champions into championship teams” (Fransen, et al., 2015b, p. 98; Rees et al. 2015). This study was conducted to examine the difference in how the head coach of a championship team and the head coach of a non-championship team constructed social identity over …


Gender Differences In The Impact Of Worklife On Executives’ Psychological Health, Marcus B. Mueller Jan 2022

Gender Differences In The Impact Of Worklife On Executives’ Psychological Health, Marcus B. Mueller

WCBT Faculty Publications

The Impact of Worklife on Executives’ Psychological Health Purpose: This is the first scientific research studying the impact of worklife factors on executives’ psychological health by gender. The study has a particular focus on the factors of ‘Community’ and ‘Work-life balance’.

Design: Survey data were collected from N=481 senior executives to measure seven worklife factors and psychological health. Standardized regression analysis was performed for each worklife in a regression model predicting psychological health by gender.

Findings: Results showed significant differences between female and male senior executives in the profiles of seven worklife factors in terms of their relationship with …


The Social Cognitive Model Of Leadership Perceptions: Proposing A Dynamic, Integrated Theory Of Leadership Identification And Appraisal, Leah Howard, Justin Travis Jan 2022

The Social Cognitive Model Of Leadership Perceptions: Proposing A Dynamic, Integrated Theory Of Leadership Identification And Appraisal, Leah Howard, Justin Travis

University of South Carolina Upstate Student Research Journal

This paper is an exploration of the relationships between the stereotype content model, implicit leadership theory, and leadership behavior theory with a focus on illuminating the elements held in common by these three theories and identifying the positive implications of integrating these theories into an inclusive social cognitive model for future leadership research.

After briefly summarizing the three focal theories, we highlight the correspondence between them. We then establish the importance of organizing these theories into a comprehensive model which can be used to understand and explain leadership from a cohesive, multidimensional approach. In proposing such a theoretical model, we …


Employee Satisfaction And Perceptions Of Organizational Leadership Accountability, Caroline M. Clancy Jan 2022

Employee Satisfaction And Perceptions Of Organizational Leadership Accountability, Caroline M. Clancy

All Graduate Theses, Dissertations, and Other Capstone Projects

Leadership can truly make or break an organization with regard to virtually every work-related outcome. So, what characterizes an effective leader? Research suggests that leaders who embody organizational values and are held to same standards as their subordinates are related to optimal organizational outcomes. These values and standards start with an organization’s accountability practices. We hypothesize that perceptions of accountability will demonstrate a positive relationship with job satisfaction (H1) and a negative relationship with turnover intentions (H2). Additionally, communication will moderate the relationship discussed in our first hypothesis (H3). Finally, communication will moderate the relationship discussed in our second hypothesis …


The Development And Validation Of Implicit Measures For Power Motivation, Timothy Luke T. Amadore Jan 2022

The Development And Validation Of Implicit Measures For Power Motivation, Timothy Luke T. Amadore

MSU Graduate Theses

Power motivation has been operationalized and explicitly measured both as a global and a multi-dimensional construct. However, implicit measures have focused on evaluating power motivation as a unidimensional construct. Thus, it is worth evaluating whether an implicit measure of power motivation can also measure power motivation as three distinct constructs – Dominance, Prestige, and Leadership (Social) motivation. This study used Implicit Association Test (IAT) measures to develop implicit measures for power motivation both as a global and multi-dimensional construct. A multitrait-multimethod design was used to examine the construct validity evidence for the new measures. Confirmatory Factor Analyses provided moderate evidence …


Improving The Child Welfare Workforce Through Training: Common Questions And Evidence-Informed Answers From The Qic-Wd, Quality Improvement Center For Workforce Development Nov 2021

Improving The Child Welfare Workforce Through Training: Common Questions And Evidence-Informed Answers From The Qic-Wd, Quality Improvement Center For Workforce Development

QIC-Tips

Training is often the first intervention child welfare agencies use to address critical workforce development issues. This QIC-Tip aims to answer child welfare agency leaders’ questions about effective training strategies to increase knowledge, enhance skills, and improve job performance. Answers are drawn from the QIC-WD Umbrella Summaries which present a synopsis of the published meta-analyses of specific workforce topics.

What broad-based training approaches can improve employee learning outcomes and job performance?

Coaching uses a structured learning process, over time, to help the learner reach specific goals. Meta-analytic research on the use of professional coaches (not managers or experienced coworkers) …


Leadership Training, Megan Paul Sep 2021

Leadership Training, Megan Paul

Umbrella Summaries

What is leadership training? Leadership training is a broad term with no universal definition. For the purposes of this review, it refers to “programs that have been systematically designed to enhance leader knowledge, skills, abilities, and other components” and it includes “all forms of leader, managerial, and supervisory training/development programs and/or workshops” (Lacerenza et al., 2017, p. 1687). As with all training, leadership training can vary in many ways. Below are some of the more common aspects that have been empirically evaluated:  Needs analysis: whether a systematic process was used to identify training needs and design the training accordingly …


The Influence Of Resilience And Expressive Flexibility On Character Strengths And Virtues On Military Leadership In U.S. Military Cadets, Vasiliki Georgoulas-Sherry Jul 2021

The Influence Of Resilience And Expressive Flexibility On Character Strengths And Virtues On Military Leadership In U.S. Military Cadets, Vasiliki Georgoulas-Sherry

Journal of Wellness

Introduction: Character strengths and virtues are greatly revered in military leadership. However, there is no empirical work assessing the relationship of resilience and expressive flexibility, two essential psychological constructs crucial in nurturing mentally healthy individuals, also for successful officer development and military leadership.

Methods: Employing a cross-sectional design, this study recruited 107 participants (ages 18 to 22) from a private U.S. Military university. McGrath, Rashid, Park, and Peterson’s and Peterson and Seligman’s taxonomies of character strengths and virtues were measured. Self-reported resilience and expressive flexibility were additionally assessed.

Results: Results revealed McGrath et al.’s virtue of self-control and Peterson and …


Navigating The Murky Middle: Understanding How Career Aspirations And Experiences Influence The Career Progression Of Women Identifying, Student Affairs, Middle Managers, Lindsey Gilmore Mar 2021

Navigating The Murky Middle: Understanding How Career Aspirations And Experiences Influence The Career Progression Of Women Identifying, Student Affairs, Middle Managers, Lindsey Gilmore

Graduate Theses, Dissertations, and Capstones

Even though women have made tremendous strides in many facets of education, ascending the administrative and leadership ranks within universities at a proportionate ratio to the number of women who peak as middle managers is not one of them. In the past 40 years, the number of women serving as presidents of universities across the nation has increased less than 10% from 21.1% in 1975 to 30.1% in 2016 (ACE, 2018). If a woman does find herself serving at the helm of an institution, it is more than likely at a “private, liberal arts schools rather than at doctoral granting, …


An Integrative Study Of Service And Safety Climate And Performance: Do Climates Compete?, Jeffrey B. Paul Jan 2021

An Integrative Study Of Service And Safety Climate And Performance: Do Climates Compete?, Jeffrey B. Paul

Selected Faculty Publications

Organizational scholars continue to expand our knowledge of the contextual forces influencing employee behavior in organizations. A notable stream in this research agenda includes organizational climate studies that describe the social processes guiding employee perceptions of their environment. These shared perceptions formulate climate constructs that have demonstrated through theorizing and empirical findings relationships with attitudinal, behavioral, and performance outcomes across multiple levels of analysis. Contemporary climate studies have focused on facet-specific climates, such as a service climate or safety climate, and have linked facet climates with the same facet related performance (e. g. safety climate predicts increased safety performance). Given …


Seeing Through Woke-Washing: Effects Of Projected Diversity Values And Leader Racial Diversity On Equity In Workplace Outcomes, Adrienne M. Kafka Jan 2021

Seeing Through Woke-Washing: Effects Of Projected Diversity Values And Leader Racial Diversity On Equity In Workplace Outcomes, Adrienne M. Kafka

CMC Senior Theses

The presence of multicultural values, emphasizing the appreciation of distinct cultural identities in companies’ promotional materials, versus colorblind values, which minimize cultural distinctions, may affect Black/Hispanic/Latinx (BHL) vs White individuals’ cognitive ability employment selection test scores and likelihood of applying to an organization differently depending on the company’s demonstrated leader racial diversity (LRD). Participants (N = 419), recruited via Amazon MTurk, read a hypothetical job application call and mission statement with a specific diversity ideology emphasized (multiculturalism, colorblind, control, Black Lives Matter (BLM)) and viewed headshots of the company C-suite either with low LRD (mostly White) or high LRD before …


Does Team Leader Gender Matter? A Bayesian Reconciliation Of Leadership And Patient Care During Trauma Resuscitations, Elizabeth D. Rosenman, Anthony Misisco, Jeffrey Olenick, Sarah M. Brolliar, Anne K. Chipman, Marie C. Vrablik, Georgia T. Chao, Steve W.J. Kozlowski, James A. Grand, Rosemarie Fernandez Jan 2021

Does Team Leader Gender Matter? A Bayesian Reconciliation Of Leadership And Patient Care During Trauma Resuscitations, Elizabeth D. Rosenman, Anthony Misisco, Jeffrey Olenick, Sarah M. Brolliar, Anne K. Chipman, Marie C. Vrablik, Georgia T. Chao, Steve W.J. Kozlowski, James A. Grand, Rosemarie Fernandez

Psychology Faculty Publications

OBJECTIVE: Team leadership facilitates teamwork and is important to patient care. It is unknown whether physician gender-based differences in team leadership exist. The objective of this study was to assess and compare team leadership and patient care in trauma resuscitations led by male and female physicians.

METHODS: We performed a secondary analysis of data from a larger randomized controlled trial using video recordings of emergency department trauma resuscitations at a Level 1 trauma center from April 2016 to December 2017. Subjects included emergency medicine and surgery residents functioning as trauma team leaders. Eligible resuscitations included adult patients meeting institutional trauma …


Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson Jan 2021

Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson

Antioch University Full-Text Dissertations & Theses

In the first quarter of 2020, societal upheavals related to the COVID-19 pandemic included employers’ work-from-home mandates and an almost overnight adoption of video meetings to replace in-person meetings no longer possible due to contagion fears and social distancing requirements. This exploratory study aimed to address, in part, the scientific knowledge gap about video meetings as a source of emotional labor. The study used mixed methods to explore three hypotheses concerning how the contemporary use of video meetings related to emotional exhaustion, stressors, and coping. Data were gathered through an online survey questionnaire. Emotional exhaustion, the dependent variable in the …