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Full-Text Articles in Family Practice Nursing
Reducing Delays In Follow-Up Care Through Process Optimization, Liam Malpass
Reducing Delays In Follow-Up Care Through Process Optimization, Liam Malpass
Master's Projects and Capstones
Primary care follow-up after an emergency department (ED) visit is an important component of comprehensive healthcare, contributing to both improved patient outcomes and reduced readmissions to emergency care. In alignment with the Clinical Nurse Leader (CNL) roles of risk anticipator and lateral integrator of care, this project aimed to support improvement in care continuity for patients at a large primary care clinic in London. At this clinic, a team of physicians, nurses, and support staff care for a diverse population of adult and pediatric patients who account for nearly 3,000 ED visits annually. Assessment of the clinical review process used …