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Patient Characteristics And Telehealth Visits In A Hepatology Clinic, Maria E. Walters
Patient Characteristics And Telehealth Visits In A Hepatology Clinic, Maria E. Walters
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BACKGROUND: In an attempt to decrease significant no-show rates amongst telehealth patients in a Hepatology outpatient clinic, a clinic-specific intervention was executed, which was efficient in decreasing no-show rates, however could not continue to be financially supported.
PURPOSE: The purpose of this study was to evaluate correlations between demographic data and social determinants of health with patients who showed and did not show for their telehealth appointments, with an overall goal of determining if there is a need for targeted support for telehealth appointments to decrease no-show rates.
METHODS: Electronic health records of telehealth patients were reviewed in an …