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Journey To The Bedside: A Quality Improvement Project To Implement Bedside Report Utilizing Watson's Theory Of Human Caring, Rhonda Jones
Journey To The Bedside: A Quality Improvement Project To Implement Bedside Report Utilizing Watson's Theory Of Human Caring, Rhonda Jones
Nursing Theses and Capstone Projects
A 134 bed hospital in a rural community had a continuous struggle to meet defined goals on the hospital consumer assessment of healthcare providers and systems survey (HCAHPS). The hospital’s medical unit consistently performed lower in the communication with nurses HCAHPS domain than other nursing departments in the organizations. Between 2015 and 2017 the overall communication with nurse’s score in the HCAHPS domain of the medical unit ranged between 74-79%. Nursing staff were task oriented, focusing on the next task to be done instead of the current moment and interaction with the patient. A literature review revealed that consistent themes …