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Nursing Commons

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Nursing Administration

University of St Augustine for Health Sciences

Patient Satisfaction

Publication Year

Articles 1 - 2 of 2

Full-Text Articles in Nursing

Implementation Of A Nurse Leader Rounding Program In The Emergency Department, John Swanhorst Mar 2021

Implementation Of A Nurse Leader Rounding Program In The Emergency Department, John Swanhorst

Student Scholarly Projects

Practice Problem: The identified practice problem was the low “Likelihood to Recommend” patient experience survey scores within the ED at the identified project setting.

PICOT: The PICOT question that guided this project was “In ED patients (P), how does the implementation of Nurse Leader Rounding (I) compared to the prior state of no Nurse Leader Rounding (C) affect the “Likelihood to Recommend” top box score (O) within eight weeks (T)?”

Evidence: In a review of 13 articles, the evidence consistently showed that Nurse Leader Rounding was a proven intervention for increasing patient engagement scores.

Intervention: Nurse Leader Rounding is defined …


Improving Patient Satisfaction In The Medical-Surgical Setting, Victoria A. Ogundeko Aug 2020

Improving Patient Satisfaction In The Medical-Surgical Setting, Victoria A. Ogundeko

Student Scholarly Projects

Problem: Patients’ experiences at hospitals are multidimensional, and their satisfaction with the service is linked to the quality of patient care provided. In evaluating the quality of care of a hospital, the nursing handoff of patients, and the engagement efforts of healthcare staff is an important element of patient satisfaction.

PICOT: In adult medical-surgical patients, does the implementation of nursing bedside handoff reports, compared to the current method of nursing practice desk handoff reports, improve patient satisfaction scores by 10% within two months?

Evidence: After reviewing 103 articles, 12 were relevant to this project, and included observation …