Mental and Social Health Commons^™

Policy Development: Stress Management And Critical Incident Debriefing, Karen Loraine Hasie Rowland

Electronic Theses and Dissertations

Abstract Workplace stress and associated disorders (occupational burnout, compassion fatigue, secondary traumatic stress, critical incident stress, posttraumatic stress disorder, etc.) disproportionately affect healthcare workers, especially those working in critical care and emergency environments. The financial cost of stress related after-effects experienced by health care workers exceeds $191 billion each year and includes the cost of associated decreased quality of patient care, missed diagnoses, medical errors, and sentinel events leading to patient disablement or mortality. Mental health interventions such as stress management education and critical incident debriefings have been proven effective in reducing workplace stress and building personal resilience. A gap …