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Full-Text Articles in Health and Medical Administration
Population Health Improvement Through Coordination Of Care, Trevey Davis
Population Health Improvement Through Coordination Of Care, Trevey Davis
Muskie School Capstones and Dissertations
The objective of this Capstone Project is to work with the Mercy Gap in Care Coordinators (GCCs) to document the value of the care coordination at Mercy Health System. A key element of this project was to develop a workflow diagram alongside the GCC in order to track patient outcomes. Additionally, the team developed a system for documenting patient outcomes that is crucial to measuring the impact of care coordination. From the data collected there are a number of outcomes that can be measured. The number of patients who are contacted for screening is measurement of patient experience. Following initial …
Telephone Usage At Mercy Hospital's Primary Care Practices, Julia C. Nason
Telephone Usage At Mercy Hospital's Primary Care Practices, Julia C. Nason
Muskie School Capstones and Dissertations
This capstone focuses on Mercy’s primary care practices, reviews how their phone process currently works, reasons for patients calling, and then researching best practices for the telephones.