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Medicine and Health Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

1996

Theses/Dissertations

Emergency care

Articles 1 - 2 of 2

Full-Text Articles in Medicine and Health Sciences

Overcrowding In The Emergency Department: A Barrier To Health Care Access, Judy Blaine Aug 1996

Overcrowding In The Emergency Department: A Barrier To Health Care Access, Judy Blaine

MSN Research Projects

Patterns of access for primary health care have placed additional strain on emergency departments (EDs). Issues related to these patterns were explored in this ex post facto study. Johnson's Behavioral Systems Model (1968) provided the conceptual framework. The following research questions were explored; What is the incidence of ED patients leaving without being seen by a health care provider? What are the demographic characteristics of ED patients who leave without being seen? How do demographic characteristics of ED patients who leave compare to those who are seen by a health care provider? And what are the reasons given by patients …


The Effect Of Written Information And Reassurance On Patient Satisfaction, Anxiety, And Intent To Return For Emergency Care, June Andrea Dnsc May 1996

The Effect Of Written Information And Reassurance On Patient Satisfaction, Anxiety, And Intent To Return For Emergency Care, June Andrea Dnsc

Dissertations

Patients' satisfaction is one of the primary goals of emergency department (ED) providers today. As emergency departments are overcrowded, stressful environments, anxious patients want to be kept informed. Nurses have the opportunity to meet these needs and possibly influence the patients' perception of the experience and intent to return for future care. This study examined the effects of providing written information and reassurance on patient satisfaction, anxiety, and intent to return for emergency care. The design was a posttest design involving a comparison between the control and three experimental groups. Two hundred and forty patients participated in the study, approximately …