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University of New Hampshire

Master's Theses and Capstones

Patient satisfaction

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Full-Text Articles in Medicine and Health Sciences

Reduction Of Order-To-Scan Times To Increase Patient Throughput And Improve Patient Outcomes: A Quality Improvement Project, Jason Harrington Jan 2022

Reduction Of Order-To-Scan Times To Increase Patient Throughput And Improve Patient Outcomes: A Quality Improvement Project, Jason Harrington

Master's Theses and Capstones

Background: Throughput is a key metric for both the emergency department and the hospital system. Diagnostic tests, such as CT scans, can lead to a large delay in patient throughput which can negatively impact patient satisfaction and patient outcomes. Finding ways to reduce delays in CT scan acquisition can positively impact patient satisfaction and patient outcomes.

Aim: The specific aim of this quality improvement project was to decrease the amount of time it takes to complete abdominal CT scans with IV contrast once ordered from 61 minutes to below 35 minutes by July 1st, 2022

Methods: Plan was …


Increasing Patient Satisfaction With Noise Reduction On Medical Surgical Units: A Quality Improvement Project, Chennah Sharpe Jan 2022

Increasing Patient Satisfaction With Noise Reduction On Medical Surgical Units: A Quality Improvement Project, Chennah Sharpe

Master's Theses and Capstones

Background: Noise has been linked to negative impacts on patient’s rest, length of stay (LOS), the immune system’s ability to fight infections, pain and anxiety levels, and readmission rates. Quality improvement projects in non-intensive care units are needed to determine major causes of noise and factors which impact patients’ rest, perception of noise, and satisfaction with medical-surgical unit care.

Aim: The global aim of this quality improvement project was to increase medical-surgical patients’ satisfaction by reducing the impact of noise in their inpatient stay. The specific aim was to increase the percent of patients, who responded Always to the Hospital …