Medicine and Health Sciences Commons^™

The Fine Line Of Perfectionism: Is It A Strength Or A Weakness In The Workplace?, Lindsay Bousman

Department of Psychology: Dissertations, Theses, and Student Research

Perfectionism has been traditionally researched in the clinical psychology domain. While some research has used a normal student population, research applying perfectionism theories to a normal adult population working in Corporate America has not been conducted. Current research suggests two distinct types of perfectionism, maladaptive and adaptive, with different consequences. In this research, maladaptive and adaptive perfectionism were used to determine that traditional perfectionism measures can be used with a working adult sample to achieve similar psychometric properties, and to preliminarily test hypotheses related to their relationship with other individual difference variables. Second, maladaptive and adaptive perfectionism were used to …

Comprehension Of Health Plan Language For Denial Of Benefit Claims, E. Kiernan Mcgorty

Department of Psychology: Dissertations, Theses, and Student Research

ERISA requires that plan administrators provide consumers with understandable health plan documents. The present study assessed the readability and comprehensibility of medical necessity and claims procedure clauses. For Study 1, I collected 40 summary plan descriptions from a diverse sample of employers and ran readability tests on the medical necessity and claims procedure clauses. Scores on the Flesch Reading Ease, Flesch Grade Level, and Fog Index indicated that the clauses were, in violation of ERISA’s disclosure requirement, written at reading levels beyond those one might expect the average plan participant to possess.

In Studies 2 and 3, employees read either …