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Medicine and Health Sciences Commons

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Liberty University

Doctoral Dissertations and Projects

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2024

HCAHPS

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Full-Text Articles in Medicine and Health Sciences

A Structured Handoff Report And Its Impact On Patient Experience, Gary N. Hicks Mar 2024

A Structured Handoff Report And Its Impact On Patient Experience, Gary N. Hicks

Doctoral Dissertations and Projects

Over the past decade, a fast-moving industry has challenged hospital health systems. Today, hospitals are measured on the effectiveness of healthcare delivery ensuring efficiency, quality, and safety. In addition to the delivery of effective healthcare, hospitals are now accountable for the overall patient experience, a system known as value-based purchasing. Value-based purchasing directly impacts the overall financial status of any healthcare organization and is based on data collected from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Nursing practice can significantly influence the overall impact and outcomes of value-based purchasing by helping with an improvement of HCAHPS. One …