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Post-Discharge Follow-Up Call To Impact Heart Failure Re-Admission Rates, Regina Mitchell
Post-Discharge Follow-Up Call To Impact Heart Failure Re-Admission Rates, Regina Mitchell
Doctor of Nursing Practice Scholarly Projects
Problem Statement: The clinical setting for this project, a 321-bed southeastern hospital in South Carolina, has an elevated re-admission rate for CHF patients of 22.67% (Ferguson, B. V.P. Quality, personal communication, October 21st, 2022), 1.57% above the Centers for Medicare Services (CMS) benchmark of 21.1% for payment reduction penalties. Purpose: Determine if post-discharge interview phone calls decrease CHF re-admission rates. Methods: A two-group pretest-posttest design will be used. Data will be collected during retrospective unit chart review, weekly chart review of patient participants, and structured post-discharge phone interviews. Inclusion Criteria: English-speaking, adult (>18 years of age) patients with …