Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Business (7)
- Business Administration, Management, and Operations (5)
- Dental Public Health and Education (3)
- Health Law and Policy (3)
- Health and Medical Administration (3)
-
- Human Resources Management (3)
- Law (3)
- Leadership (3)
- Entrepreneurial and Small Business Operations (2)
- Adult and Continuing Education (1)
- Advertising and Promotion Management (1)
- Business Law, Public Responsibility, and Ethics (1)
- Communication (1)
- Dental Hygiene (1)
- Education (1)
- Health Information Technology (1)
- Labor and Employment Law (1)
- Mental and Social Health (1)
- Periodontics and Periodontology (1)
- Quality Improvement (1)
- Rehabilitation and Therapy (1)
- Social and Behavioral Sciences (1)
Articles 1 - 17 of 17
Full-Text Articles in Medicine and Health Sciences
Customer Service Revisited, Allen Vean Dmd
Customer Service Revisited, Allen Vean Dmd
Metro Denver Dental Society Articulator Magazine
MDDS Co-Editor, Dr. Allen Vean reflects on the importance of excellent customer service in dentistry. The article draws on personal experience and underscores the significance of patient retention, personal touches and creating a welcoming office environment.
My Pillars For Success: Education, Unity And Community, Susan Kutis Dds
My Pillars For Success: Education, Unity And Community, Susan Kutis Dds
Metro Denver Dental Society Articulator Magazine
MDDS President, Dr. Susan Kutis reflects on her professional journey. She shares the formative experiences that shaped her career, emphasizing three core pillars: continuing education, the power of organized dentistry and the importance of mentorship and community. Dr. Kutis highlights her dedication to advancing the profession through collective action, diversity, and lifelong learning. She expresses her vision for a more engaged and unified dental community and looks forward to fostering collaboration during her term as president.
Exploring Ada Commons: Discover What's New Across The Tripartite, Alisun Dekock
Exploring Ada Commons: Discover What's New Across The Tripartite, Alisun Dekock
Metro Denver Dental Society Articulator Magazine
The article details ADA Commons, a new open-access database that offers searchable access to a wide range of dental publications and archival materials from ADA State and Local Associations. ADA Commons allows member dentists to explore, search and contribute to a growing collection of dentistry-related content.
Colorado Non-Compete Agreements For Dentists, Josh Austin
Colorado Non-Compete Agreements For Dentists, Josh Austin
Metro Denver Dental Society Articulator Magazine
The article details the intricacies of Colorado's non-compete agreements and their validity as well as non-solicitation agreements. Income thresholds, penalties and consequences of non-compliance are also discussed.
What's Your Cyber Protection Game Plan?, Paul Murphy
What's Your Cyber Protection Game Plan?, Paul Murphy
Metro Denver Dental Society Articulator Magazine
The article discusses offensive and defensive strategies for protection against cyberattacks and ransomware. Best practices detailed include engaging with credentialed experts, safeguarding against potential breaches through updated technology and vulnerability assessments and training staff to recognize and respond to threats.
The Patient Experience: A Roadmap To Success, Amanda Jozsa Dds
The Patient Experience: A Roadmap To Success, Amanda Jozsa Dds
Metro Denver Dental Society Articulator Magazine
This article outlines a ten-step system designed to enhance patient experience in the dental practice. The author emphasizes the importance of exceptional customer service, team collaboration and attention to detail in all steps of the patient journey. By focusing on the steps outlined the author believes dental practices can foster patient loyalty, reduce marketing costs, boost team morale and lead to practice growth and success.
Articulator Q3 2024
Metro Denver Dental Society Articulator Magazine
The magazine examines customer service and patient experience from different perspectives. Content includes:
- An editorial from the MDDS President, Dr. Susan Kutis, on pillars for a successful dental career
- A reflection from MDDS Co-Editor. Dr. Allen Vean, examining the basics of customer service
- A feature from Dr. Amanda Jozsa, focusing on nine steps to improving patient experience
- An update on non-compete agreements in Colorado
- An article with practical cybersecurity tips to protect yourself, your patient and the dental practice
- An article on ADA Commons - what it is and how it benefits member dentists
Hold Tightly To The Human Touch, Michelle C. Dziurgot Dds
Hold Tightly To The Human Touch, Michelle C. Dziurgot Dds
The Journal of the Michigan Dental Association
In this editorial, Dr. Dziurgot reflects on the diminishing human interaction in various services, from ordering food to medical appointments. The editorial emphasizes the importance of maintaining personal communication in dentistry, arguing that patient care should remain personalized and compassionate. The author reminisces about the personalized service of the past, stressing the need for dentists to engage directly with patients, understand their unique needs, and provide a welcoming environment. The piece calls for a return to human touch in professional practices, despite the convenience of modern technology.
How To Take A Proactive Approach To Reduce Cancellations & No-Shows, Carrie Webber
How To Take A Proactive Approach To Reduce Cancellations & No-Shows, Carrie Webber
Metro Denver Dental Society Articulator Magazine
Cancellations and no-shows wreak havoc on dental practice schedules, with 80% of practices citing last-minute cancellations as the main reason for incomplete schedules. This article provides a proactive approach to minimize cancellations by focusing on three key areas: enhancing the patient experience to build trust and perceived value, optimizing the check-out process with effective communication, and providing ongoing team training on verbal skills and customer service. By implementing strategies that prioritize patient relationships, commitment, and a seamless experience, practices can reduce cancellations, improve scheduling efficiency, and foster patient loyalty.
Practicing Dentistry: The Most Dangerous Profession?, Stephanie Botts Rdh, Bsdh, Ceas
Practicing Dentistry: The Most Dangerous Profession?, Stephanie Botts Rdh, Bsdh, Ceas
Metro Denver Dental Society Articulator Magazine
Musculoskeletal disorders (MSDs) are highly prevalent among dental clinicians due to repetitive movements, awkward postures, and static positions. This article highlights the importance of ergonomics - designing work environments for the worker - in preventing career-threatening MSDs. Key principles discussed include proper operator positioning establishing neutral spinal alignment, adjusting patient positioning to minimize harmful movements, and adopting an "ergonomic mindset" prioritizing clinicians' musculoskeletal health. The article discusses how through comprehensive ergonomic interventions, dental professionals can reduce injury risks and enjoy long, pain-free careers.
References For Trends In Malpractice Payments And Adverse Actions Against Healthcare Providers In The State Of Colorado Between 1990–2022
Metro Denver Dental Society Articulator Magazine
This editorial explores the profound influence of community on personal and professional growth within the dental profession. It discusses the dynamics of social networks, highlighting their role in fostering innovation and support while cautioning against the risks of groupthink and echo chambers. Emphasizing the importance of inclusivity and diverse perspectives, the piece advocates for open dialogue and self-awareness to ensure the continued advancement and ethical integrity of dentistry.
Embracing Trauma: Informed Dental Care For Patient Well-Being, Adriana Zuniga Dds
Embracing Trauma: Informed Dental Care For Patient Well-Being, Adriana Zuniga Dds
Metro Denver Dental Society Articulator Magazine
Trauma-informed dental care acknowledges that patients may have past traumatic experiences affecting their reactions during appointments. By creating a supportive environment through clear communication, calm demeanor, and emotional regulation techniques, dental professionals can help patients feel safe and improve their overall experience.
A Generational Transition Is Coming, Marko Vujicic
A Generational Transition Is Coming, Marko Vujicic
Metro Denver Dental Society Articulator Magazine
This article discusses significant shifts occurring in the dental profession, highlighting the decline in solo practices and practice ownership, especially among younger dentists. It examines the rise of dental service organizations (DSOs) and factors driving these changes, such as student debt, increased diversity and evolving work-life balance preferences. The article emphasizes the need for dental associations to adapt to these trends and explores the potential opportunities for expanding dental care access and industry growth amidst these transitions.
Unleashing The Power Of Reflective Treatment Planning, Laura Ramsey
Unleashing The Power Of Reflective Treatment Planning, Laura Ramsey
Metro Denver Dental Society Articulator Magazine
This article explores how dental students at the University of Colorado School of Dental Medicine are using the practice of reflective treatment planning to prepare for life after graduation. The article also details how readers can use reflection in the their everyday practice of dentistry, case review, peer discussions and study clubs, patient feedback integration and more.
Articulator Q1 2024
Metro Denver Dental Society Articulator Magazine
This issue serves as a wrap-up of the 2024 Rocky Mountain Dental Convention (RMDC) hosted by the Metro Denver Dental Society (MDDS). Read more to learn about new dental innovation presented at RMDC, how to take compassionate action with colleagues in a mental health crisis, the importance of reflective treatment planning, post-exposure steps to take in a dental practice and more.
Dentistry And The Law: Taking Records When Leaving A Practice, Dan Schulte Jd
Dentistry And The Law: Taking Records When Leaving A Practice, Dan Schulte Jd
The Journal of the Michigan Dental Association
MDA Legal Counsel Dan Schulte advises on departing partner issues: without contracts, disputes arise regarding records, patient ownership, and practice buyout. Employment and shareholder agreements ensure orderly transitions and protect practice interests. Patient records legally belong to the practice, and transferring them without consent violates laws. Patients can request records, but fees apply. Schulte stresses the importance of agreements to avoid costly disputes and ensure continuity of care.
Staying Focused On A Moving Target: Coping With Change, North Shetter Dds
Staying Focused On A Moving Target: Coping With Change, North Shetter Dds
The Journal of the Michigan Dental Association
Amid rapid changes in dentistry, this commentary addresses strategies to manage stress and maintain professional balance. Drawing parallels to Moore's Law in technology, the author emphasizes the need for a balanced life, integrating work, play, love, and worship. The concept, rooted in the Pankey Philosophy, aligns with principles from Stephen Covey's Seven Habits. Core skills, including patient relationships, foundational dental practices, periodontal health, occlusion, and perpetual learning, are deemed essential. The article underscores the importance of personal dental health and advocates for study clubs to share, learn, and mentor, fostering a positive professional environment amid evolving technologies and information overload.