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Full-Text Articles in Medicine and Health Sciences
Incivility In Healthcare Settings: Manifestations, Root Causes, And Downstream Effects On Patient Care And Productivity, Theresa P. Yeo, Anne Belcher, Charles J. Yeo
Incivility In Healthcare Settings: Manifestations, Root Causes, And Downstream Effects On Patient Care And Productivity, Theresa P. Yeo, Anne Belcher, Charles J. Yeo
College of Nursing Faculty Papers & Presentations
PURPOSE: To investigate the prevalence and effects of incivility in healthcare and educational settings
METHODS: Review of the literature
SEARCH STRATEGY: CINAHL, PubMed, Joint Commission sites searched using terms: incivility, workplace violence, disruptive behavior, bullying