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How One Library's Location Change Impacted Health Information Requests: Comparing Zip Codes And Health Disparities To Shape Library Services, David Petersen, Kelsey Grabeel, Cameron Watson
How One Library's Location Change Impacted Health Information Requests: Comparing Zip Codes And Health Disparities To Shape Library Services, David Petersen, Kelsey Grabeel, Cameron Watson
Southern Chapter/Medical Library Association Annual Conference
Objective In 2014, the Preston Medical Library underwent a radical change, moving from an academic office building to the main floor of a regional medical center. While the library previously served the public, health information requests have substantially increased in volume due to the new location. Each health information request is logged with the subject nature and patron contact information. The objective is: to analyze this data to see if our reach has expanded to counties that previously have not used the service, to see which counties request the most health information, and to ascertain whether more requests are from …