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Medicine and Health Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Public Health Education and Promotion

University of Southern Maine

Theses/Dissertations

Centralized services

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Full-Text Articles in Medicine and Health Sciences

Telephone Usage At Mercy Hospital's Primary Care Practices, Julia C. Nason May 2015

Telephone Usage At Mercy Hospital's Primary Care Practices, Julia C. Nason

Muskie School Capstones and Dissertations

This capstone focuses on Mercy’s primary care practices, reviews how their phone process currently works, reasons for patients calling, and then researching best practices for the telephones.