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Full-Text Articles in Medicine and Health Sciences
Improving Patient Length-Of-Stay In Emergency Department Through Dynamic Queue Management, Kar Way Tan, Hoong Chuin Lau, Francis Chun Yue Lee
Improving Patient Length-Of-Stay In Emergency Department Through Dynamic Queue Management, Kar Way Tan, Hoong Chuin Lau, Francis Chun Yue Lee
Research Collection School Of Computing and Information Systems
Addressing issue of crowding in an Emergency Department (ED) typically takes the form of process engineering or single-faceted queue management strategies such as demand restriction, queue prioritization or staffing the ED. This work provides an integrated framework to manage queue dynamically from both demand and supply perspectives. More precisely, we introduce intelligent dynamic patient prioritization strategies to manage the demand concurrently with dynamic resource adjustment policies to manage supply. Our framework allows decision-makers to select both the demand-side and supply-side strategies to suit the needs of their ED. We verify through a simulation that such a framework improves the patients' …
Writing For Publication In Biomedical Informatics Journals, Christoph Lehmann, Reinhold Haux, Jan Talmon, Dominik Aronsky, Nicolette De Keizer, Tze-Yun Leong, Charles Safran
Writing For Publication In Biomedical Informatics Journals, Christoph Lehmann, Reinhold Haux, Jan Talmon, Dominik Aronsky, Nicolette De Keizer, Tze-Yun Leong, Charles Safran
Research Collection School Of Computing and Information Systems
No abstract provided.
Master Physician Scheduling Problem, Aldy Gunawan, Hoong Chuin Lau
Master Physician Scheduling Problem, Aldy Gunawan, Hoong Chuin Lau
Research Collection School Of Computing and Information Systems
We study a real-world problem arising from the operations of a hospital service provider, which we term the master physician scheduling problem. It is a planning problem of assigning physicians’ full range of day-to-day duties (including surgery, clinics, scopes, calls, administration) to the defined time slots/shifts over a time horizon, incorporating a large number of constraints and complex physician preferences. The goals are to satisfy as many physicians’ preferences and duty requirements as possible while ensuring optimum usage of available resources. We propose mathematical programming models that represent different variants of this problem. The models were tested on a real …
Examining Advances In Technology And Hospitality Information Strategy, Robert J. Kauffman, P. Oconnor
Examining Advances In Technology And Hospitality Information Strategy, Robert J. Kauffman, P. Oconnor
Research Collection School Of Computing and Information Systems
Hospitality managers have turned to IT to streamline reservations, capture new customer data, and build market share. Internet-based reservations, advertising and communication, social media, and mobile phones offer technology-led opportunities for value cocreation with customers. We aim to stimulate sharing of new ideas, current applications and emerging managerial know-how for the hospitality industry, while bringing new submissions to CQ.