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Does A Dedicated Pediatric Team Within A Busy Mixed Emergency Department Make A Difference In Waiting Times, Satisfaction, And Care Transition?, Gerben Keijzers, Julia Crilly, Benjamin Walters, Rosalind Crawford, Christa Bell
Does A Dedicated Pediatric Team Within A Busy Mixed Emergency Department Make A Difference In Waiting Times, Satisfaction, And Care Transition?, Gerben Keijzers, Julia Crilly, Benjamin Walters, Rosalind Crawford, Christa Bell
Gerben Keijzers
Objectives: To evaluate the impact of a dedicated, free-floating, pediatric-targeted care delivery model on emergency department (ED) waiting times, parent satisfaction, and transition of care.
Methods: A prospective, observational study was conducted between July 16 and August 12, 2007. It incorporated a before-and-after design with a 2-week preintervention and a 2-week intervention group. In the intervention period, the pediatric ED initiative (PEDI) team was introduced, which consisted of a free-floating doctor and nurse equipped to see pediatric patients. Consenting patients/parents were followed up by telephone 7 to 14 days after discharge regarding satisfaction and waiting times.
Results: …