Medicine and Health Sciences Commons^™

Postpartum Patients Reports Of Satisfaction With A Welcome Meal After A Vaginal Delivery, Jessica R. Pinilla

Master's Projects

Objective: The purpose of this research study was to assess patient perspectives regarding a special Welcome Meal. The focus was on patients' feeling welcomed and important because prior research has shown that when a patient's expectations are exceeded, patient satisfaction increases. This study suggests that receiving a Welcome Meal may improve their experience on a postpartum unit. Design: Prior to discharge, each patient on the maternity unit was served a special Welcome Meal. A questionnaire was given to patients that consisted of six questions. The six questions incorporated six themes found in research literature on improving patient satisfaction. These themes …

Patient Satisfaction With Nursing Care: A Concept Analysis Within A Nursing Framework, Debra Wagner, Mary Bear

Debra L Wagner

Background.  Patient satisfaction is an important indicator of quality of care, and healthcare facilities are interested in maintaining high levels of satisfaction in order to stay competitive in the healthcare market. Nursing care has a prominent role in patient satisfaction. Using a nursing model to measure patient satisfaction with nursing care helps define and clarify this concept.

Data sources.  Rodgers’ evolutionary method of concept analysis provided the framework for this analysis. Data were retrieved from the Cumulative Index of Nursing and Allied Health Literature and MEDLINE databases and the ABI/INFORM global business database. The literature search used the keywords patient …

Mental Health Patients' Experiences Of Being Misunderstood, L.M. Gaillard, M.M. Shattell, Sandra Thomas

Faculty Publications and Other Works -- Nursing

Mental health patients describe “being understood” as an experience that evokes feelings of importance, worthiness, and empowerment. However, the experience of “being misunderstood” is more prevalent in patients’ relationships with health care providers. Negative consequences such as vulnerability, dehumanization, and frustration reveal that being misunderstood has the potential to damage or destroy therapeutic relationships.

Mental Health Patients' Experiences Of Being Misunderstood, L.M. Gaillard, M.M. Shattell, Sandra Thomas

Sandra Thomas

Mental health patients describe “being understood” as an experience that evokes feelings of importance, worthiness, and empowerment. However, the experience of “being misunderstood” is more prevalent in patients’ relationships with health care providers. Negative consequences such as vulnerability, dehumanization, and frustration reveal that being misunderstood has the potential to damage or destroy therapeutic relationships.