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Medicine and Health Sciences Commons

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Nursing

Doctor of Nursing Practice Program Projects

2017

Pediatric

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Text Message Follow-Up Reminders In The Pediatric Urgent Care, Kimberly R. Joo Jan 2017

Text Message Follow-Up Reminders In The Pediatric Urgent Care, Kimberly R. Joo

Doctor of Nursing Practice Program Projects

Follow-up care by a primary care provider (PCP) immediately following a visit to the pediatric urgent care is recommended by the American Academy of Pediatrics. Unfortunately, studies indicate that between 26-56% of patients do not complete a recommended follow-up appointment with PCPs. Communication in the form of reminders to parents, guardians, and patients over the age of 18 may have the potential to increase rates of follow-up appointments after an urgent care visit. Short Message Service (SMS) text messages have been shown to be an effective means of communication between providers and patients in multiple types of healthcare settings. The …