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Nursing

University of Texas at Tyler

Theses/Dissertations

2015

Patient satisfaction

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Job Embeddedness: The Differences Between Registered Nurses And Health Care Assistants, Zelda Gibbs May 2015

Job Embeddedness: The Differences Between Registered Nurses And Health Care Assistants, Zelda Gibbs

Nursing Theses and Dissertations

Job embeddedness (JE) directly affects job retention and quality of service. Financial challenges for hospitals demand strategies to ensure superior patient satisfaction scores. Knowledge regarding JE of HCAs is lacking, and studies about the differences between JE of RNs and HCAs in acute care facilities could not be located. Job descriptions for HCAs in acute care facilities are extremely diverse, and RNs feel reluctant to assign responsibilities to HCAs. Job retention, job satisfaction, commitment, and professional relationships can potentially suffer as a result. RNs valued community sacrifices significantly higher than HCAs. Total JE scores between baby boomers and millennials were …