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The Impact Of A Standardized Patient Program On Student Learning Of Communication Skills, Nathaniel M. Rickles, Phuong Tieu, Lindsay Myers, Suzanne Galal, Valerie Chung
The Impact Of A Standardized Patient Program On Student Learning Of Communication Skills, Nathaniel M. Rickles, Phuong Tieu, Lindsay Myers, Suzanne Galal, Valerie Chung
Nathaniel Rickles
Objective. Determine the quantitative and qualitative value of a lecture-laboratory course with standardized patients on student communication skills. Methods. A blinded retrospective analysis was conducted on the counseling tapes of 127 students who took a lecture-laboratory course with standardized patients. A Communication Skills Assessment Form (CSAF) was used to evaluate baseline, midpoint and final tapes. Descriptive statistics and repeated measures analysis of variance were used to compare tapes. Students and standardized patients completed written survey instruments evaluating the laboratory at the end of the semester.Results. Students had significant and progressively higher scores on the assessment across baseline, midpoint and final …