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Language Interpretation and Translation

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2021

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Spanish-Speaking Families’ Perspectives On The Acceptability And Impact Of Culture And Language Coaching For Bilingual Residents, Ryan Northup, Francisco Martinez, Jeffrey D. Colvin May 2021

Spanish-Speaking Families’ Perspectives On The Acceptability And Impact Of Culture And Language Coaching For Bilingual Residents, Ryan Northup, Francisco Martinez, Jeffrey D. Colvin

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Background: Culture and language coaching in the CHiCoS (Clínica Hispana de Cuidados de Salud) Program provides bilingual (English-Spanish) residents with longitudinal, personalized training in health care Spanish and cultural aspects of care. This intensive 1:1 training by a culture and language coach (CLC) over three years has been shown to improve residents’ skills and family satisfaction with care. Families’ perspectives on acceptability of the presence and impact of the CLC during visits have not been formally described.


Objective:


Design/Methods: In this descriptive, cross-sectional pilot study, we surveyed Spanish-speaking caregivers who received care from any of 18 bilingual CHiCoS residents accompanied …