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Full-Text Articles in Medicine and Health Sciences
Improving Communication Between Community Care Settings And Primary Care, Kristin Morgan
Improving Communication Between Community Care Settings And Primary Care, Kristin Morgan
College of Nursing and Health Sciences Doctor of Nursing Practice (DNP) Project Publications
Background
In older patients with more complex and chronic health concerns, consistency and continuity of care is essential. Patients often live in assisted living residences or independently with support from programs such as Support and Services at Home (SASH), so nurses are available to address concerns and assist with certain aspects of care. Effective inter-professional communication is essential, but communication of assessments and coordinating care with participants’ primary care providers is complex.
Purpose
Improve efficiency and clarity of care-related communication for patient and care team by developing a system that standardizes and streamlines workflow and addresses current concerns.
Methods
At …
Optimizing Secure Patient Messaging Workflow In A Vermont Primary Care Clinic, Kimberly S. Oleary
Optimizing Secure Patient Messaging Workflow In A Vermont Primary Care Clinic, Kimberly S. Oleary
College of Nursing and Health Sciences Doctor of Nursing Practice (DNP) Project Publications
Optimizing Secure Patient Messaging Workflow in a Vermont Primary Care Clinic
Kim O’Leary, DNPc, RN
DNP Advisor: Margaret Aitken, DNP, AGNP, ANP-BC
Site Mentor: James Williamson, MHA, Site Supervisor, Adult Primary Care
Background: Secure patient messaging is a popular tool designed for non-urgent questions, yet patients sometimes use it to relay urgent concerns. As office workflows tend to prioritize responses to other methods of communication, this presents a potentially unsafe situation in which clinical staff may not respond to these urgent messages in a timely manner.
Purpose: To develop a methodology to improve the timeliness, effectiveness, and safety of secure …