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Full-Text Articles in Medicine and Health Sciences
Sustainable Building Certification In Healthcare And Patient Satisfaction, Brian Jay Goehner
Sustainable Building Certification In Healthcare And Patient Satisfaction, Brian Jay Goehner
Walden Dissertations and Doctoral Studies
Eco-friendly healthcare delivery concepts are becoming more accepted as hospital leaders seek to control energy costs, mitigate contributions to climate change, and preserve scarce resources. Leadership in Energy and Environmental Design (LEED) offers healthcare leaders a framework for designing and constructing sustainable facilities that meet efficiency goals. The purpose of this quantitative cross-sectional study was to build an understanding of whether LEED certification influences Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) ratings. Using complex systems theory as the framework, the research questions were focused on exploring if higher levels of LEED certification led to greater HCAHPS overall hospital …
The Hospital Consumer Assessment Of Healthcare Providers And Systems And Readmissions, Sheri Matson
The Hospital Consumer Assessment Of Healthcare Providers And Systems And Readmissions, Sheri Matson
Walden Dissertations and Doctoral Studies
Patient perception of care has become a main priority in the delivery of high-quality health care. The creation of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provided a nationally standardized method of evaluating patient perception to be incorporated in the reimbursement process defined by the Centers for Medicare and Medicaid Services (CMS). The purpose of this study was to examine the relationship between HCAHPS scores and readmission rates in 2 states in the South Atlantic region of the United States. Using social construction theory, this quantitative study utilized multiple regression analysis to analyze HCAHPS scores (independent …