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Outcomes Of Utilizing Uber Health To Improve Access To Healthcare At An Urban Student Run Free Clinic, Ciara Ivanics Ms, Emily Lau, Julie Fynke Mph, Ralph Williams Md, Juliann Binienda Phd

Medical Student Research Symposium

Introduction: The patient population of the Robert R. Frank Student Run Free Clinic (SRFC) often cite transportation as their most significant barrier to receiving care. Utilization of ridesharing services may reduce this barrier and improve patient adherence to clinic appointments.

Methods: All patients at the SRFC from February 2019 through November 2019 were offered participation in this IRB-approved randomized control trial (n=37). The intervention group was offered a roundtrip, free, pre-scheduled Uber Health ride, while the control group was offered free public transportation or utilized their own transportation. Participants received an appointment reminder by phone within two days of their …