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Reducing The No Show Rates For Mental Health Appointments Among Young Adults, Johnnie Carrico
Reducing The No Show Rates For Mental Health Appointments Among Young Adults, Johnnie Carrico
Student Scholarly Projects
Practice Problem: Missed patient appointments have become an increasingly significant issue for healthcare organizations, private practices, and clinics. No show appointments can negatively impact the operational functions of these organizations including lost revenue. The clinical practice site’s pre-intervention no-show rate for young adult mental health appointments was 21%. The high percentage of missed mental health visits has resulted in both lost revenue for the clinic and disruptions in patient care.
PICOT: The PICOT question that guided this project was: In young adults 18-25 years with mental health appointments (P) how does patient preferred appointment reminders (I) compared to …