Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Medicine and Health Sciences
A Framework For Accessing Patient Big Data: Ant View Of A South African Health Facility, Sibulela Mgudlwa, Tiko Iyamu
A Framework For Accessing Patient Big Data: Ant View Of A South African Health Facility, Sibulela Mgudlwa, Tiko Iyamu
The African Journal of Information Systems
This study was undertaken to develop a framework that can be used to guide analysis when translating and transforming big data into a more purposeful resource for healthcare service delivery in South Africa. It is intended to assist in addressing some of the challenges encountered by healthcare facilities. Qualitative data were collected, with a focus on the types of interactions that happen between actors when accessing and using patients’ big data for healthcare services. Actor-network theory (ANT) was applied as a lens in the analysis of the data, to examine the relationships between actors when accessing and using big data …
Content Analysis Of Hospital Reviews From Differing Sources: Does Review Source Matter?, Sayeedul Islam, Sara Mir, Caroline Defina, Carolina Silva
Content Analysis Of Hospital Reviews From Differing Sources: Does Review Source Matter?, Sayeedul Islam, Sara Mir, Caroline Defina, Carolina Silva
Journal of Excellence in Nursing and Healthcare Practice
Social media has had an impact on how patients find and evaluate medical professionals and their experiences of modern healthcare. Qualitative research in healthcare has increased its focus on social media. The present study examined 497 reviews of hospitals in the Pittsburgh area across three websites: Google, Yelp, and Healthgrades. Using computerized content analysis tools (CATA), we analyzed positive and negative comments to identify key themes. Key themes and words included “doctor,” “hospital,” “staff,” and “time.” These findings highlight the importance of medical staff to patient experience. Results indicated that Yelp had the lowest average rating. CATA also revealed that …