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Response To Mental Health Calls: The Frontline Perspectives Of Police Officers, Communicators And Administrators, Sarah C. Dougall
Response To Mental Health Calls: The Frontline Perspectives Of Police Officers, Communicators And Administrators, Sarah C. Dougall
Theses and Dissertations (Comprehensive)
Abstract
OBJECTIVES: The purpose of this study was to examine the lived experiences of frontline police personnel of a mid-sized police service in Southern Ontario. As the prevalence of mental illness increases, so do the calls for assistance to police services. Police officers often find themselves on the frontline and are often the first responders to mental health calls when an individual is in crisis (Wells & Schafer, 2006). With the majority of current research being quantitative in nature, this qualitative study allowed the voice of frontline police personnel to be heard in order to provide a complete picture of …