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Law Commons

Open Access. Powered by Scholars. Published by Universities.®

2009

Empirical legal studies

University of Pennsylvania Carey Law School

Dispute Resolution and Arbitration

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Full-Text Articles in Law

Wikitruth Through Wikiorder, David A. Hoffman, Salil K. Mehra Jan 2009

Wikitruth Through Wikiorder, David A. Hoffman, Salil K. Mehra

All Faculty Scholarship

How does large-scale social production coordinate individual behavior to produce public goods? Hardin (1968) denied that the creation of public goods absent markets or the State is possible. Benkler (2006), Shirky (2008), Zittrain (2008), and Lessig (2008) recently countered that the needed coordination might emerge though social norms. However, the means to this coordination is under-theorized. Focusing on Wikipedia, we argue that the site’s dispute resolution process is an important force in promoting the public good it produces, i.e., a large number of relatively accurate public encyclopedia articles. We describe the development and shape of Wikipedia’s existing dispute resolution system. …