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From The Back Office To The Front Lines, David F. Koogler
From The Back Office To The Front Lines, David F. Koogler
Richmond Journal of Law & Technology
Communication between parties in the emerging era of electric utility deregulation and competition is critical. In the past, communication within the electric utility business was simple and involved low-tech solutions such as voice communication over telephones, fax machines, computer-to-computer communications over modems, and even "snail mail."