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Chulalongkorn University Theses and Dissertations (Chula ETD)

Consumer Protection Law

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Enhancing The Level Of Consumer Protection In China: A Reform Proposal For The Odr System, Xiao Gu Jan 2020

Enhancing The Level Of Consumer Protection In China: A Reform Proposal For The Odr System, Xiao Gu

Chulalongkorn University Theses and Dissertations (Chula ETD)

This thesis examines the limits of current dispute resolutions to resolve disputes between consumers and online platform economics entities to make recommendations to optimize the ODR system to resolve these disputes. Therefore, there is a hypothesis of this thesis that by reference to the legislation and experience abroad, the author should make a proposal on the reformation of the current ODR system based on the context and tradition of the ODR system in China to enhance the level of consumer protection. In the thesis, the author performed analyses and made suggestions as follows: (1) to clarify some basic concepts related …