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Barriers To Participatory Erulemaking Platform Adoption: Lessons Learned From Regulationroom, Mary J. Newhart, Joshua D. Brooks May 2017

Barriers To Participatory Erulemaking Platform Adoption: Lessons Learned From Regulationroom, Mary J. Newhart, Joshua D. Brooks

Cornell e-Rulemaking Initiative Publications

Rulemaking, the process through which United States (U.S.) federal government agencies develop major health, safety and economic regulations, was an early target of electronic government (e-government) efforts. Because it was an established decision-making process that had substantial formal requirements of transparency, public participation and responsiveness it seemed a perfect target for technology-supported participatory policymaking. It was believed that new technologies could transform rulemaking, increasing its democratic legitimacy and improving its policy outcomes by broadening the range of participating individuals and groups (Brandon and Carlitz, 2003; Coglianese, 2004; Noveck, 2004). Despite the promise of a more deliberative and democratic process, rulemaking …


Ceri (Cornell E-Rulemaking) Moderator Protocol, Cornell Erulemaking Initiative Jan 2017

Ceri (Cornell E-Rulemaking) Moderator Protocol, Cornell Erulemaking Initiative

Cornell e-Rulemaking Initiative Publications

From 2005-2017, CeRI was a multidisciplinary group of Cornell University researchers engaged in theoretical and applied research, in partnership with government agencies and civil society groups, to discover how the design and process of online engagement can support public discussion that is informed, inclusive and insightful.

The Moderator Protocol was used by moderators (students in a Cornell Law School e-Government Clinic) to facilitate dialogue and discussion during live discussions on our RegulationRoom.org and SmartParticipation.com platforms. It is provided here as a resource and reference tool. Additional information on the project is available at SmartParticipation.com.


Rulemaking Vs. Democracy: Judging And Nudging Public Participation That Counts, Cynthia R. Farina, Mary J. Newhart, Josiah Heidt Aug 2014

Rulemaking Vs. Democracy: Judging And Nudging Public Participation That Counts, Cynthia R. Farina, Mary J. Newhart, Josiah Heidt

Cornell e-Rulemaking Initiative Publications

An underlying assumption of many open government enthusiasts is that more public participation will necessarily lead to better government policymaking: If we use technology to give people easier opportunities to participate in public policymaking, they will use these opportunities to participate effectively. Yet, experience thus far with technology-enabled rulemaking (e-rulemaking) has not confirmed this “if-then” causal link. This Article considers how this flawed causal reasoning around technology has permeated efforts to increase public participation in rulemaking.


Rulemaking 2.0: Understanding And Getting Better Public Participation, Cynthia R. Farina, Mary J. Newhart Aug 2013

Rulemaking 2.0: Understanding And Getting Better Public Participation, Cynthia R. Farina, Mary J. Newhart

Cornell e-Rulemaking Initiative Publications

More than a decade after the launch of Regulations.gov, the government-wide federal online rulemaking portal, and nearly four years since the Obama Administration directed agencies to use “innovative tools and practices that create new and easier methods for public engagement,” there are still more questions than answers about what value social media and other Web 2 .0 technologies can bring to rulemaking–and about how agencies can realize that value.

This report, commissioned by the IBM Center for the Business of Government, begins to provide those answers. Drawing on insights from a number of disciplines and on three years of actual …


Balancing Inclusion And “Enlightened Understanding” In Designing Online Civic Participation Systems: Experiences From Regulation Room, Cynthia R. Farina, Mary J. Newhart, Josiah Heidt, Jackeline Solivan Jun 2013

Balancing Inclusion And “Enlightened Understanding” In Designing Online Civic Participation Systems: Experiences From Regulation Room, Cynthia R. Farina, Mary J. Newhart, Josiah Heidt, Jackeline Solivan

Cornell e-Rulemaking Initiative Publications

New forms of online citizen participation in government decision making have been fostered in the United States (U.S.) under the Obama Administration. Use of Web information technologies have been encouraged in an effort to create more back-and-forth communication between citizens and their government. These “Civic Participation 2.0” attempts to open the government up to broader public participation are based on three pillars of open government—transparency, participation, and collaboration. Thus far, the Administration has modeled Civic Participation 2.0 almost exclusively on the Web 2.0 ethos, in which users are enabled to shape the discussion and encouraged to assess the value of …


Regulation Room: How The Internet Improves Public Participation In Rulemaking, Jackeline Solivan, Cynthia R. Farina Apr 2013

Regulation Room: How The Internet Improves Public Participation In Rulemaking, Jackeline Solivan, Cynthia R. Farina

Cornell e-Rulemaking Initiative Publications

Cornell eRulemaking Initiative (CeRI) designed and operated Regulation Room, a pilot project that provides an online environment for people and groups to learn about, discuss, and react to selected proposed federal rules. The project is a unique collaboration between CeRI academic researchers and the government. The U.S. Department of Transportation (USDOT) was CeRI's first agency partner and chose Regulation Room as its first open government "flagship initiative." USDOT received a White House Open Government Leading Practices Award for its collaboration in the project. CeRI owns, designs, operates, and controls Regulation Room, but works closely with partner agencies to identify suitable …


Rulemaking Vs. Democracy: Judging And Nudging Public Participation That Counts, Cynthia R. Farina, Mary J. Newhart, Josiah Heidt, Cornell Erulemaking Initiative Jan 2013

Rulemaking Vs. Democracy: Judging And Nudging Public Participation That Counts, Cynthia R. Farina, Mary J. Newhart, Josiah Heidt, Cornell Erulemaking Initiative

Cornell e-Rulemaking Initiative Publications

This essay considers how open government “magical thinking” around technology has infused efforts to increase public participation in rulemaking. We propose a framework for assessing the value of technology-enabled rulemaking participation and offer specific principles of participation-system design, which are based on conceptual work and practical experience in the Regulation Room project at Cornell University.

An underlying assumption of open government enthusiasts is that more public participation will lead to better government policymaking: If we use technology to give people easier opportunities to participate in public policymaking, they will use these opportunities to participate effectively. However, experience thus far with …


Regulation Room: Getting "More, Better" Civic Participation In Complex Government Policymaking, Cynthia R. Farina, Dmitry Epstein, Josiah Heidt, Mary J. Newhart Jan 2013

Regulation Room: Getting "More, Better" Civic Participation In Complex Government Policymaking, Cynthia R. Farina, Dmitry Epstein, Josiah Heidt, Mary J. Newhart

Cornell e-Rulemaking Initiative Publications

Purpose – Rulemaking (the process agencies use to make new health, safety, social and economic regulations) is one of the US Government’s most important policymaking methods and has long been a target for e-government efforts. Although broad transparency and participation rights are part of its legal structure, significant barriers prevent effective engagement by many citizens. The paper aims to discuss these issues.

Design/methodology/approach – RegulationRoom.org is an online experimental e-participation platform, designed and operated by Cornell e-rulemaking Initiative (CeRI), the cross-disciplinary CeRI. Using the Regulation Roomas a case study, this paper addresseswhat capacities are required for effective civic engagement and …


Knowledge In The People: Rethinking "Value" In Public Rulemaking Participation, Cynthia R. Farina, Dmitry Epstein, Josiah Heidt, Mary J. Newhart Nov 2012

Knowledge In The People: Rethinking "Value" In Public Rulemaking Participation, Cynthia R. Farina, Dmitry Epstein, Josiah Heidt, Mary J. Newhart

Cornell e-Rulemaking Initiative Publications

A companion piece to Rulemaking vs. Democracy: Judging and Nudging Public Participation that Counts, this Essay continues to examine the nature and value of broader public participation in rulemaking. Here, we argue that rulemaking is a “community of practice,” with distinctive forms of argumentation and methods of reasoning that both reflect and embody craft knowledge. Rulemaking newcomers are outside this community of practice: Even when they are reasonably informed about the legal and policy aspects of the agency’s proposal, their participation differs in kind and form from that of sophisticated commenters. From observing the actual behavior of rulemaking newcomers …


Not By Technology Alone: The “Analog” Aspects Of Online Public Engagement In Policymaking, Dmitry Epstein, Mary J. Newhart, Rebecca Vernon Jun 2012

Not By Technology Alone: The “Analog” Aspects Of Online Public Engagement In Policymaking, Dmitry Epstein, Mary J. Newhart, Rebecca Vernon

Cornell e-Rulemaking Initiative Publications

Between Twitter revolutions and Facebook elections, there is a growing belief that information and communication technologies are changing the way democracy is practiced. The discourse around e-government and online deliberation is frequently focused on technical solutions and based in the belief that if you build it correctly they will come. This paper departs from the literature on digital divide to examine barriers to online civic participation in policy deliberation. While most scholarship focuses on identifying and describing those barriers, this study offers an in-depth analysis of what it takes to address them using a particular case study. Based in the …


Facilitative Moderation For Online Participation In Erulemaking, Joonsuk Park, Claire Cardie, Cynthia R. Farina, Sally Klingel, Mary J. Newhart, Joan-Josep Vallbé Jun 2012

Facilitative Moderation For Online Participation In Erulemaking, Joonsuk Park, Claire Cardie, Cynthia R. Farina, Sally Klingel, Mary J. Newhart, Joan-Josep Vallbé

Cornell e-Rulemaking Initiative Publications

This paper describes the use of facilitative moderation strategies in an online rulemaking public participation system. Rulemaking is one of the U.S. government's most important policymaking methods. Although broad transparency and participation rights are part of its legal structure, significant barriers prevent effective engagement by many groups of interested citizens. Regulation Room, an experimental open-government partnership between academic researchers and government agencies, is a socio-technical participation system that uses multiple methods to lower potential barriers to broader participation. To encourage effective individual comments and productive group discussion in Regulation Room, we adapt strategies for facilitative human moderation originating from social …


Regulationroom: Field-Testing An Online Public Participation Platform During Usa Agency Rulemakings, Cynthia R. Farina, Josiah Heidt, Mary J. Newhart, Joan-Josep Vallbé, Cornell Erulemaking Initiative Jun 2012

Regulationroom: Field-Testing An Online Public Participation Platform During Usa Agency Rulemakings, Cynthia R. Farina, Josiah Heidt, Mary J. Newhart, Joan-Josep Vallbé, Cornell Erulemaking Initiative

Cornell e-Rulemaking Initiative Publications

Rulemaking is one of the U.S. government's most important policymaking methods. Although broad transparency and participation rights are part of its legal structure, significant barriers prevent effective engagement by many groups of interested citizens. RegulationRoom, an experimental open-government partnership between academic researchers and government agencies, is a socio-technical participation system that uses multiple methods to alert and effectively engage new voices in rulemaking. Initial results give cause for optimism but also caution that successful use of new technologies to increase participation in complex government policy decisions is more difficult and resource-intensive than many proponents expect.


Active Learning For E-Rulemaking: Public Comment Categorization, Stephen Purpura, Claire Cardie, Jesse Simons May 2008

Active Learning For E-Rulemaking: Public Comment Categorization, Stephen Purpura, Claire Cardie, Jesse Simons

Cornell e-Rulemaking Initiative Publications

We address the e-rulemaking problem of reducing the manual labor required to analyze public comment sets. In current and previous work, for example, text categorization techniques have been used to speed up the comment analysis phase of e-rulemaking - by classifying sentences automatically, according to the rule-specific issues [2] or general topics that they address [7, 8]. Manually annotated data, however, is still required to train the supervised inductive learning algorithms that perform the categorization. This paper, therefore, investigates the application of active learning methods for public comment categorization: we develop two new, general-purpose, active learning techniques to selectively sample …


A Study In Rule-Specific Issue Categorization For E-Rulemaking, Claire Cardie, Cynthia R. Farina, Adil Aijaz, Matt Rawding, Stephen Purpura May 2008

A Study In Rule-Specific Issue Categorization For E-Rulemaking, Claire Cardie, Cynthia R. Farina, Adil Aijaz, Matt Rawding, Stephen Purpura

Cornell e-Rulemaking Initiative Publications

We address the e-rulemaking problem of categorizing public comments according to the issues that they address. In contrast to previous text categorization research in e-rulemaking [5, 6], and in an attempt to more closely duplicate the comment analysis process in federal agencies, we employ a set of rule-specific categories, each of which corresponds to a significant issue raised in the comments. We describe the creation of a corpus to support this text categorization task and report interannotator agreement results for a group of six annotators. We outline those features of the task and of the e-rulemaking context that engender both …


Facilitating Issue Categorization & Analysis In Rulemaking, Thomas R. Bruce, Claire Cardie, Cynthia R. Farina, Stephen Purpura May 2008

Facilitating Issue Categorization & Analysis In Rulemaking, Thomas R. Bruce, Claire Cardie, Cynthia R. Farina, Stephen Purpura

Cornell e-Rulemaking Initiative Publications

One task common to all notice-and-comment rulemaking is identifying substantive claims and arguments made in the comments by stakeholders and other members of the public. Extracting and summarizing this material may be helpful to internal decisionmaking; to produce the legally required public explanation of the final rule, it is essential. When comments are lengthy or numerous, natural language processing and machine learning techniques can help the rulewriter work more quickly and comprehensively. Even when a smaller volume of comment material is received, the ability to annotate relevant portions and store information about them in a way that permits retrieval and …


An Erulemaking Corpus: Identifying Substantive Issues In Public Comments, Claire Cardie, Cynthia R. Farina, Matt Rawding, Adil Aijaz May 2008

An Erulemaking Corpus: Identifying Substantive Issues In Public Comments, Claire Cardie, Cynthia R. Farina, Matt Rawding, Adil Aijaz

Cornell e-Rulemaking Initiative Publications

We describe the creation of a corpus that supports a real-world hierarchical text categorization task in the domain of electronic rulemaking (eRulemaking). Features of the task and of the eRulemaking domain engender both a non-traditional text categorization corpus and a correspondingly difficult machine learning task. Interannotator agreement results are presented for a group of six annotators. We also briefly describe the results of experiments that apply standard and hierarchical text categorization techniques to the eRulemaking data sets. The corpus is the first in a series of related sentence-level text categorization corpora to be developed in the eRulemaking domain.


Better Inputs For Better Outcomes: Using The Interface To Improve E-Rulemaking, Cynthia R. Farina, Claire Cardie, Thomas R. Bruce, Erica Wagner May 2006

Better Inputs For Better Outcomes: Using The Interface To Improve E-Rulemaking, Cynthia R. Farina, Claire Cardie, Thomas R. Bruce, Erica Wagner

Cornell e-Rulemaking Initiative Publications

We believe that e-rulemaking does indeed have potential to increase both the transparency of, and participation in, regulatory policymaking. We argue in this paper that this potential can be realized only if the public interface at www.regulations.gov is substantially redesigned.


Using Natural Language Processing To Improve Erulemaking [Project Highlight], Claire Cardie, Cynthia R. Farina, Thomas R. Bruce May 2006

Using Natural Language Processing To Improve Erulemaking [Project Highlight], Claire Cardie, Cynthia R. Farina, Thomas R. Bruce

Cornell e-Rulemaking Initiative Publications

This paper describes in brief Cornell’s interdisciplinary eRulemaking project that was recently funded (December, 2005) by the National Science Foundation.