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Exploring The Influence Of School Location On School Resource Officers’ Perceptions Of Their Roles And Priorities, Larry A. Potts
Exploring The Influence Of School Location On School Resource Officers’ Perceptions Of Their Roles And Priorities, Larry A. Potts
Theses and Dissertations
Despite the widespread presence of school resource officers (SROs) in public schools for decades, their proper roles and priorities have remained unsettled because those roles are often varied, complex, conflicting, and ambiguous. The purpose of this qualitative study was to understand how SROs perceive their roles and priorities and whether school location influences those perceptions. Qualitative research methods provided opportunities for one-to-one interviews with SROs and their supervisors. Two elements embedded in the design consisted of a descriptive questionnaire provided to the SROs before their interviews, and a qualitative interview question designed to elicit a percentage estimate response from SROs. …
Job Stress Effects On Job Satisfaction And Attrition In 9-1-1 Call Centers, Damarys Jaile Gilligan
Job Stress Effects On Job Satisfaction And Attrition In 9-1-1 Call Centers, Damarys Jaile Gilligan
Theses and Dissertations
In 9-1-1 call centers across the nation the personnel shortage has become a crisis. The nature of the job of a 9-1-1 telecommunicator is stressful due to the high volume of emergency calls. This applied dissertation was designed to learn if there is a relationship between job stress, burnout levels, and job satisfaction in 9-1-1 telecommunicators. This was a nonexperimental quantitative survey research with a correlational approach. The population was a nonprobability convenience sample recruited through the Survey Monkey Audience platform. Data was collected at one point in time. A total of 37 participants took part in the study. All …
Process Evaluation Of The Basic Training Program At A State Corrections Academy In The Southeast, Wendy Dawn Williams
Process Evaluation Of The Basic Training Program At A State Corrections Academy In The Southeast, Wendy Dawn Williams
Theses and Dissertations
This applied dissertation was designed to provide law enforcement and corrections administrators with current information about the components of basic training that can affect the retention of newly employed trainees during basic training. Attracting qualified applicants for law-enforcement jobs is a challenging task, and the preemployment screening and hiring processes are very expensive for agencies already plagued with reduced budgets. By the time a trainee actually makes it to basic training, a great deal of time and money has already been invested by the agency, and the trainee becomes an investment. When more than 20% of trainees exit a basic …