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State and Local Government Law

St. Mary's Journal on Legal Malpractice & Ethics

2014

Angie’s List

Articles 1 - 2 of 2

Full-Text Articles in Law

How Do You Rate Your Lawyer? Lawyers’ Responses To Online Reviews Of Their Services, Laurel A. Rigertas Jan 2014

How Do You Rate Your Lawyer? Lawyers’ Responses To Online Reviews Of Their Services, Laurel A. Rigertas

St. Mary's Journal on Legal Malpractice & Ethics

With the proliferation of opportunities for consumers to review a variety of services on the Internet, it is only a matter of time until more clients review their attorneys’ services on the Internet. This raises a variety of potential ethical and public policy issues. First, what can attorneys do to try to control their online reputations? Second, if a client posts negative comments about an attorney’s services on a public Internet forum, can the attorney respond on that forum without breaching the duty of confidentiality and, if so, how? Finally, when settling a dispute with a client, may an attorney …


The Qualified Privilege Of Texas Lawyers To Defend Their Reputations., Clement J. Hayes Jan 2014

The Qualified Privilege Of Texas Lawyers To Defend Their Reputations., Clement J. Hayes

St. Mary's Journal on Legal Malpractice & Ethics

The technology-based society of the twenty-first century offers vast Internet resources that afford individuals easy access to information and means of communication. As a result, people spend substantial time online. Some Internet sites, such as Facebook, Twitter, Yelp, Angie's List and Google, provide consumers an online forum for sharing experiences and opinions. This development, while in many respects beneficial, is not without its drawbacks.