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Hotel Managers Identify Ethical Problems: A Survey Of Their Concerns, Betsy Stevens Jan 2011

Hotel Managers Identify Ethical Problems: A Survey Of Their Concerns, Betsy Stevens

Hospitality Review

This study identified and examined the concerns of hotel general managers regarding ethics in the hospitality industry. Thirty-five managers were interviewed during and immediately following the economic recession to determine which ethical issues in the hotel industry and at their own properties concerned them the most. Results showed that more people and organizations attempted to renegotiate hotel rates, which actions, in turn, led to some lapses in ethical behavior. Managers said that because of the economic downturn, they felt pressure from both private owners and corporate headquarters. They also said a lack of work ethic, low motivation, and low pay …


Entrepreneur's Dilemma: Hotel Investments In Emerging Markets, Melih Madanoglu Jan 2011

Entrepreneur's Dilemma: Hotel Investments In Emerging Markets, Melih Madanoglu

Hospitality Review

Estimating the required rate of return for hotel properties is a daunting task because a lodging property is considered a hybrid between a real estate asset, and a revenue-generating enterprise affiliated with a hotel brand. Computing the expected rate of return for a hotel becomes even more complicated when a third party foreign investor/entrepreneur is the one performing the computation for an investment hotel in an emerging country. This clinical case illustrates the challenges surrounding the estimation of a project’s cost of equity in the multinational hotel industry. The results reveal that estimating cost of equity in emerging markets for …