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Walden University

2020

Cultural competency

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The Impact Of Executive Hiring Decisions Within Homeless Services Providers, Thela Rachelle Thatch Jan 2020

The Impact Of Executive Hiring Decisions Within Homeless Services Providers, Thela Rachelle Thatch

Walden Dissertations and Doctoral Studies

Inequities in staffing may affect the ability of organizations to deliver social services to the homeless. As homeless services are challenged with roadblocks exacerbated by systemic racism, a focus on hiring diverse employees may impact the delivery of services to minority clients. Little is known about the effects of diverse hiring in social service programs that serve the homeless. The purpose of this study is to bridge the gap in knowledge by examining the diverse hiring practices of senior employees that hold decision-making roles that affect the delivery of homeless services. Research questions were focused on discovering participants lived experience …