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The Lived Experiences Of 911 Dispatchers With Compassion Fatigue: An Interpretive Phenomenology, Angela Johnson Aug 2023

The Lived Experiences Of 911 Dispatchers With Compassion Fatigue: An Interpretive Phenomenology, Angela Johnson

Counseling & Human Services Theses & Dissertations

911 dispatchers are the “first” first responders in an emergency and play an intrinsic role in the public safety continuum. 911 dispatchers are exposed to daily and cumulative stress from the repeated empathic engagement of those they serve, and from shift work, staffing shortages, and inability to make mistakes. However, there is a dearth of peer reviewed literature on 911 dispatchers and compassion fatigue (CF). CF is described as the emotional and physical exhaustion experienced due to the constant exposure to the trauma of others. CF symptomology in 911 dispatchers has far reaching implications for not only the citizens …


Public Safety Presence And Response In Campus Housing: Using Restorative Justice Interventions To Mitigate Harm And Restore Trust In The Residential Community, Sydney Pidgeon May 2022

Public Safety Presence And Response In Campus Housing: Using Restorative Justice Interventions To Mitigate Harm And Restore Trust In The Residential Community, Sydney Pidgeon

M.A. in Higher Education Leadership: Action Research Projects

In the wake of social unrest and demands of police reform (Childress et al., 2020; Davidson, 2020; Rogers & Gravelle, 2020), institutions of higher education have a unique opportunity to model a system of campus safety that mitigates harm and restores trust. This research explores the complex relationship between campus safety officers and residential life staff and student leaders at a mid-sized private institution and implements restorative justice interventions to rebuild trust between the two populations. This research created an intervention framework that improved the ongoing partnership between the Office of Residential Life and Department of Public Safety and facilitated …


Dangerous Drivers Still On City Streets Despite Thousands Of Speeding Tickets, Liam Quigley Dec 2019

Dangerous Drivers Still On City Streets Despite Thousands Of Speeding Tickets, Liam Quigley

Capstones

A months-long investigation of a vehicle in New York City with many speeding tickets led to a Nassau County address and a man who claims his employer paid all the tickets. It’s one of a limited number of cases where thousands of dollars in fines have proven ineffective at changing behavior and highlights a blind spot of the city’s Vision Zero initiative. This article explores a bill that lawmakers are hoping to use to get the worst drivers off the road and into a safety course.

Link: https://medium.com/@lquigley/dangerous-drivers-still-on-city-streets-despite-thousands-of-speeding-tickets-2cfda50883d7


Community Down: The Loss Of Sergeant Joe Bergeron, John Edward Helcl Ii Jan 2011

Community Down: The Loss Of Sergeant Joe Bergeron, John Edward Helcl Ii

All Graduate Theses, Dissertations, and Other Capstone Projects

What local government officials, administrators, and staff can expect and how to can help in the aftermath of a peace officer’s line-of-duty death within their community.