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Law Enforcement and Corrections

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University at Albany, State University of New York

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Unpacking The Untapped Potential Of First-Line Supervisors : Sergeants' Role In Managing Police Discretion, Danielle Leigh Reynolds Jan 2020

Unpacking The Untapped Potential Of First-Line Supervisors : Sergeants' Role In Managing Police Discretion, Danielle Leigh Reynolds

Legacy Theses & Dissertations (2009 - 2024)

The operational uncertainties for police work—e.g. isolation, ambiguity, contextually contingent decision-making—force police departments to push discretion down to its lowest level employees. Consequently, officers are expected to exercise independent thought and judgment in response to the challenges confronted. Yet public criticism of police often breeds from officers’ “poor” decisions and the inordinate amount of discretion they are granted. Police organizations rarely experience crises for failing to control crime, rather it is failure to control police discretion that most often threatens a department’s legitimacy. Consequently, police departments rely on supervision to limit, constrain or shape officers’ discretion so that it mirrors …