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Grievances: Issues And Interests That Drive Complaints Against American Sign Language / English Interpreters, Paula L. Gajewski Mickelson
Grievances: Issues And Interests That Drive Complaints Against American Sign Language / English Interpreters, Paula L. Gajewski Mickelson
Julie Belle White-Newman Award for Outstanding Research
It is essential to identify and examine the issues and underlying interests fueling disputes when pursuing a deeper understanding of conflict in the field of American Sign Language/English interpreting. This study analyzed grievances filed against interpreters within the RID Ethical Practices System to discover and understand more clearly the issues and interests igniting and escalating conflicts to the level of formal complaint. The conceptual context outlined decision-making models currently used in interpreter education and research, based in theories of conflict and dispute resolution, including a diagnostic tool and framework for identifying types of conflict and underlying interests. Document analysis of …