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Artificial Intelligence: Robots, Avatars And The Demise Of The Human Mediator, David Allen Larson
Artificial Intelligence: Robots, Avatars And The Demise Of The Human Mediator, David Allen Larson
Faculty Scholarship
As technology has advanced, many have wondered whether (or simply when) artificial intelligent devices will replace the humans who perform complex, interactive, interpersonal tasks such as dispute resolution. Has science now progressed to the point that artificial intelligence devices can replace human mediators, arbitrators, dispute resolvers and problem solvers? Can humanoid robots, attractive avatars and other relational agents create the requisite level of trust and elicit the truthful, perhaps intimate or painful, disclosures often necessary to resolve a dispute or solve a problem? This article will explore these questions. Regardless of whether the reader is convinced that the demise of …