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Enemy At The Gates: Online Dispute Resolution In The Time Of Covid-19, Justin Monahan
Enemy At The Gates: Online Dispute Resolution In The Time Of Covid-19, Justin Monahan
Law in a Post-Pandemic World
At one time, Online Dispute Resolution (ODR) was considered the future of dispute resolution. With the arrival of COVID-19, the future has rushed up to meet us. Even before the pandemic, the benefits of ODR—convenience, comfort, efficiency, and more equal power distribution—were gradually increasing its popularity. But the arrival of COVID-19 has caused this popularity to spike, transforming ODR from a convenient novelty into an absolute necessity for dispute resolution.
But ODR is subject to the limitations of its online platform. Dispute resolution methods may not function online the same way they do in person. With this difference of function …