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Dispute Resolution and Arbitration

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Pepperdine University

2013

Alternative Dispute Resolution

Articles 1 - 2 of 2

Full-Text Articles in Law

Let Us Reason Together: The Role Of Process In Effective Mediation, Howard W. Cummins Nov 2013

Let Us Reason Together: The Role Of Process In Effective Mediation, Howard W. Cummins

Journal of the National Association of Administrative Law Judiciary

No abstract provided.


Happiness At The House Of Mouse: How Disney Negotiates To Create The "Happiest Place On Earth", Lauren A. Newell Feb 2013

Happiness At The House Of Mouse: How Disney Negotiates To Create The "Happiest Place On Earth", Lauren A. Newell

Pepperdine Dispute Resolution Law Journal

Poets rhapsodize about it, the Beatles sing about it, philosophers debate it, psychologists study it, and chocolate induces it. Disney, on the other hand, claims title to it: happiness. This Article examines, in the context of Roger Fisher and Daniel Shapiro's "Core Concerns" framework and general negotiation theory, the degree to which The Walt Disney Company creates happiness for those at the Walt Disney World Resort, particularly Walt Disney World's guests and cast members. It begins with a brief discussion of happiness and of negotiation theory. This Article next examines how Disney creates at Walt Disney World a negotiating environment …