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Effects Of Mediation On Employee Efficiency In Human Services Centers And In Other Organizations That Serve Vulnerable Populations, Mariya Mironova Jan 2021

Effects Of Mediation On Employee Efficiency In Human Services Centers And In Other Organizations That Serve Vulnerable Populations, Mariya Mironova

Department of Conflict Resolution Studies Theses and Dissertations

Social workers and other professionals who offer caring services to vulnerable populations are oftentimes exposed to stressful environments. Employee burnout, vicarious traumas, and other stressors jeopardize worker’s efficiency. According to previously conducted research studies, organizational and interpersonal conflicts may be effectively addressed through mediation. However, the studies do not address the use of mediation for the resolution of workplace disputes in centers of human services. This study explores effects of mediation on worker’s efficiency in such centers, and this study proposes that mediation positively affects worker’s efficiency. The proposed methodology for testing this proposition involves a single case study with …


Achieving Justice Through Adr: An Analysis Of The Korean Mediation System, Yonghwan Choung May 2017

Achieving Justice Through Adr: An Analysis Of The Korean Mediation System, Yonghwan Choung

Maurer Theses and Dissertations

The purpose of this research is to reconsider Korean judicial mediation as a part of alternative dispute resolution (“ADR”) and to discuss the possible legal transition of Korean judicial mediation into private sector mediation.

Similar to other states’ judicial problems, Korea has also faced overloaded case dockets, congestion of the civil process, an expensive legal process, and emotional stress on parties during the procedures. The Korean judicial authority continuously developed the Korean mediation programs, which can be categorized as court-related mediation, including court-annexed and court-connected mediations. Based on enactment of the Judicial Conciliation of Civil Disputes Act of 1990 (“JCCDA”) …


Grievances: Issues And Interests That Drive Complaints Against American Sign Language / English Interpreters, Paula L. Gajewski Mickelson Jan 2008

Grievances: Issues And Interests That Drive Complaints Against American Sign Language / English Interpreters, Paula L. Gajewski Mickelson

Julie Belle White-Newman Award for Outstanding Research

It is essential to identify and examine the issues and underlying interests fueling disputes when pursuing a deeper understanding of conflict in the field of American Sign Language/English interpreting. This study analyzed grievances filed against interpreters within the RID Ethical Practices System to discover and understand more clearly the issues and interests igniting and escalating conflicts to the level of formal complaint. The conceptual context outlined decision-making models currently used in interpreter education and research, based in theories of conflict and dispute resolution, including a diagnostic tool and framework for identifying types of conflict and underlying interests. Document analysis of …