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Physicians And Their Patience: Redefining Healthcare Relationships Through Readability Optimization, Rachel V. Ball
Physicians And Their Patience: Redefining Healthcare Relationships Through Readability Optimization, Rachel V. Ball
Honors Undergraduate Theses
The present study takes legibility research and extends it to the medical setting. Internal Medicine Physicians from UCF developed six passages of medical text detailing a History of Present Illness (HPI) Report from an emergency department as well as comprehension questions for the purpose of our study. In our study, we first presented non-medical passages and comprehension questions in six common fonts to identify participants' individual fastest and slowest fonts. We then gave participants medical passages in both their best and worst fonts while measuring reading speed and comprehension. This study was delivered to a population of Amazon Mechanical Turk …
A Model For Assessing Staff Resilience To Improve Organizational Resilience In Emergency Departments, Stefani Baz
A Model For Assessing Staff Resilience To Improve Organizational Resilience In Emergency Departments, Stefani Baz
Honors Undergraduate Theses
Organizational Resilience is defined as the ability of an organization to anticipate sudden disruptions, effectively respond, and adapt in a changing environment to deliver its objectives, as well as successfully recover. In order to increase resilience at an organizational level, it is important to understand how individuals collectively contribute to resilience capability of an organization. Emergency Departments (EDs) are considered to be particularly well suited to investigating resilience capability due to their highly unpredictable and complex operating environment. Further, the resilience capability of EDs and their staff is suggested to be essential to successful delivery of safe, high-quality, and timely …
Successfull Implementation Of The Baldrige Performance Excellence Program In Small Businesses, Valentina Parra
Successfull Implementation Of The Baldrige Performance Excellence Program In Small Businesses, Valentina Parra
Honors Undergraduate Theses
In recent years, companies have been focused on improving organizational performance and the loyalty of customers to improve sustainability in increasingly complex markets. The Baldrige Performance Excellence framework, generally referred to as the Baldrige criteria, was created to guide professionals in achieving these goals including defining a set of excellence criteria and offering an award program to recognize high-performing organizations. The principles of excellence focus on understanding and working for the stakeholders, improving performance and quality management, and strategically driving continuous improvement. The framework can be used for organizational self-assessments; however, many organizations find it challenging to interpret and apply …